The opportunity timeline

• Overview

  Business Excellence Partners is hiring a Call Center Manager in Tucson, AZ.

• Role description

  We want a Call Center Manager at Business Excellence Partners who treats every AZ objection as a clue, not a wall. This AZ role reads like an upgrade — $95,000 - $132,000, freelance hours, 6 years valued, and a path that does not dead-end.

  Key Responsibilities

  • Negotiate renewals before the sales marketing contract goes quiet
  • Carry the brand voice into every cold call and every caption
  • Pull the quietly-ambitious case study that closes a stalled Tucson deal
  • Manage paid search, social, and email programs end to end
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Position Business Excellence Partners against competitors with clear, differentiated value props
  • Strong command of Email Support, with 6 of demand-generation experience

  What You'll Bring

  • Demonstrated capacity to mentor or support manager teammates
  • The instinct to ask "what would change your mind?" before debating
  • An AZ sensibility, or genuine curiosity about this market
  • Comfort presenting to an AZ-wide audience without a script
  • A collaborative mindset and genuine enthusiasm for teamwork
  • Clarity of thought that shows up in tidy documentation

  Think of Business Excellence Partners as the refreshingly-candid engine behind some of the most trusted sales marketing products on the market. We value clear writing and honest conversation over status games and politics.

  The offer is plainspoken: $95,000 - $132,000, coaching that grows you, benefits that cover you, and a schedule that flexes with Tucson.

  Right now we are scheduling first-round calls for Tucson, AZ-based candidates.

  Apply today, and the next time we post about this sales marketing win, it could be yours.

• Required skills

  • Data Entry
  • Twilio Flex
  • SLA Management
  • Omnichannel Support
  • Ticket Management
  • Net Promoter Score
  • Live Chat Support
  • Email Support
  • Zendesk
  • Genesys Cloud
  • Team Leadership
  • Continuous Learning
  • Decision Making
  • Networking

• Benefits & perks

  • Paid holidays
  • Company-wide holiday shutdown
  • Open source contribution time
  • Profit sharing
  • Pet-friendly office
  • Corporate Rates
  • Health Insurance
  • 401(k) Plan
  • Hospital indemnity insurance
  • Employee Assistance Program (EAP)
  • Flat organizational structure

• Apply before 2026-09-14

  Submit your application for this Freelance sales_marketing position.