The opportunity timeline

• Overview

  ByteWorks is hiring a Call Center Manager in Bellingham, WA.

• Role description

  The Call Center Manager opening at ByteWorks is for someone who can carry a $107,000 - $160,000 number and still sweat the customer experience. This position rewards Gorgias and Delegation mastery with $107,000 - $160,000, team collaboration, and ownership of what you ship.

  Key Responsibilities

  • Keep the CRM honest so forecasts at ByteWorks mean something
  • Report on attribution and channel ROI to inform the $107,000 - $160,000 budget cycle
  • Coordinate cross-functional launches with creative, product, and operations
  • Stand up email sequences that get opened, not buried
  • Track pipeline performance and report results to leadership each week
  • Brief the Call Center Manager team on what's working in this week's market
  • Script the webinar that fills the sales marketing top of funnel
  • Conduct market research to uncover trends shaping the sales marketing space

  What You'll Bring

  • Demonstrated knack for making the data-honest feel manageable
  • Comfortable owning projects from concept through delivery
  • A collaborator who makes the manager review feel less like an exam
  • A history of leaving sales marketing processes better than you found them
  • Experience translating Written Communication complexity for a non-technical audience
  • A learner's pace that keeps up with shifting requirements

  ByteWorks partners with organizations across Bellingham, WA to bring deeply technical thinking to everyday sales marketing challenges. At ByteWorks you're trusted with the why, not just handed the what.

  We offer $107,000 - $160,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use.

  New candidates are being screened right now, so timing is good if you apply today.

  The next chapter of your career is one application away.

• Required skills

  • Customer Retention
  • Account Management
  • Gorgias
  • Customer Feedback Analysis
  • ServiceNow
  • Written Communication
  • Delegation
  • Growth Mindset

• Benefits & perks

  • Competitive base salary
  • Ping Pong
  • Gym Membership
  • Charitable donation matching
  • Equipment Allowance
  • Car Wash
  • Legal insurance plan
  • Dependent care FSA
  • Free coffee and espresso bar
  • Survivor benefits
  • Learning Stipend
  • Open source contribution time
  • Yoga Classes

• Apply before 2026-08-22

  Submit your application for this Temporary sales_marketing position.