The opportunity timeline

• Overview

  Community Excellence Foundation is hiring a Call Center Manager in High Point, NC.

• Role description

  Growth at Community Excellence Foundation stalled below where it should be, so we opened a Call Center Manager position for a manager closer fluent in Written Communication. Here you'll combine 6 years of know-how with $89,000 - $134,000, full project ownership, and a team that has your back.

  Key Responsibilities

  • Steer Community Excellence Foundation prospects from interest to invoice without friction
  • Run point on trade shows and pop-ups throughout NC
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Write follow-ups that get answered, not the ones that get ignored
  • Open doors in High Point, NC that a manager title alone can't
  • Draft the cold-outreach copy that survives a manager buyer's inbox
  • Manage event sponsorships and lead-capture programs across High Point, NC
  • Hunt for partnership angles no one in High Point, NC has tried

  What You'll Bring

  • Real Troubleshooting chops, plus the Inbound Call Handling curiosity to keep growing
  • A High Point network, or the hustle to build one from scratch
  • Flexibility to adapt your approach as business needs evolve
  • The grit to debug at 4pm on a Friday without complaint
  • A teammate's instinct to unblock others before yourself

  Community Excellence Foundation writes the software that keeps sales marketing operations humming, all of it engineered in High Point, NC by a plainspoken bunch. Our High Point, NC culture runs on written context, generous handoffs, and very few status meetings.

  We offer a competitive salary of $89,000 - $134,000, comprehensive health coverage, and a clear path to grow into senior sales marketing work.

  Demand on the sales marketing team has us moving fast to fill this seat.

  Whatever brought you to this listing, let it carry you all the way to the apply form.

• Required skills

  • HubSpot Service Hub
  • Intercom
  • Net Promoter Score
  • CRM Software
  • Jira Service Management
  • Active Listening
  • Patience
  • Troubleshooting
  • Inbound Call Handling
  • Written Communication
  • People Management
  • Mentoring

• Benefits & perks

  • Summer Picnic
  • Long-term disability insurance
  • Gym Membership
  • Pet Insurance
  • Company Outings
  • Bike Storage
  • Tuition Reimbursement
  • Tenure-based rewards
  • Online course subscriptions
  • Internal mobility opportunities
  • Pension plan
  • Game Room

• Apply before 2026-09-17

  Submit your application for this Remote sales_marketing position.