The opportunity timeline

• Overview

  Eaton is hiring a Call Center Manager in Aberdeen, SD.

• Role description

  The Call Center Manager opening at Eaton is for someone who can carry a $87,000 - $125,000 number and still sweat the customer experience. Step into a Call Center Manager position at Eaton where $87,000 - $125,000, team support, and career growth come standard.

  Key Responsibilities

  • Represent Eaton at trade shows, conferences, and local networking events
  • Close the gap between what marketing promises and sales delivers
  • A knack for translating customer insights into sharper campaign briefs
  • Line up the autonomy-driven sponsorships that put Eaton in front of buyers
  • Manage event sponsorships and lead-capture programs across Aberdeen, SD
  • Map buyer pain to Eaton's pitch deck, slide by slide

  What You'll Bring

  • 7+ years of Customer Satisfaction Surveys reps, not just Customer Satisfaction Surveys exposure
  • Track record that proves you can gently-demanding ship under deadline pressure
  • Comfort working in a fast-paced, gently-demanding environment
  • 7 years of learning when to trust the process and when to break it
  • The kind of ownership that treats the company's money like your own
  • Experience at the manager level inside a full-time role

  Eaton builds sales marketing tools the way old shops built furniture — slowly, in Aberdeen, SD, and with an agile respect for the craft. Our Aberdeen office runs on mutual respect, low ego, and a genuine willingness to help.

  We reward relentlessly curious contributors with $87,000 - $125,000, flexible hours, wellness perks, and meaningful career development support.

  Active as of this moment, the Aberdeen, SD role accepts resumes daily.

  Don't wait for the perfect moment to switch into sales marketing work, because it's right now.

• Required skills

  • Omnichannel Support
  • Ticket Management
  • Genesys Cloud
  • Customer Satisfaction Surveys
  • Help Scout
  • Freshdesk
  • Salesforce Service Cloud
  • Kustomer
  • Continuous Learning
  • Empathy
  • Attention Management

• Benefits & perks

  • Internet and phone reimbursement
  • Corporate gym and entertainment discounts
  • On-site childcare
  • Nutrition counseling
  • Sleep and recovery programs
  • Accrued vacation time
  • 401(k) matching

• Apply before 2026-08-15

  Submit your application for this Full-time sales_marketing position.