The opportunity timeline

• Overview

  GrowthTech Solutions is hiring a Call Center Manager in Rio Rancho, NM.

• Role description

  GrowthTech Solutions needs a results-driven Call Center Manager to expand our market share and outpace the competition in Rio Rancho, NM. Bring 6 years to this NM Call Center Manager job and GrowthTech Solutions answers with $92,000 - $132,000 and a runway that keeps unrolling.

  Key Responsibilities

  • Track pipeline performance and report results to leadership each week
  • Report on attribution and channel ROI to inform the $92,000 - $132,000 budget cycle
  • Manage event sponsorships and lead-capture programs across Rio Rancho, NM
  • Negotiate renewals before the sales marketing contract goes quiet
  • Conduct market research to uncover trends shaping the sales marketing space
  • Show up at Rio Rancho, NM networking nights with a reason to follow up
  • Cultivate referral channels and strategic partnerships in Rio Rancho

  What You'll Bring

  • Self-direction that survives a quiet Slack channel
  • The composure to deliver bad news early and clearly
  • Cross-functional ease, from Customer Success engineers to Customer Onboarding marketers
  • Demonstrated ability to manage competing priorities under tight deadlines
  • Solid understanding of sales marketing best practices and industry standards
  • The self-awareness to know which problems are yours to solve
  • A NM sensibility, or genuine curiosity about this market

  What sets GrowthTech Solutions apart isn't size but a solutions-focused Rio Rancho culture that refuses to ship Problem Solving it wouldn't trust itself. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

  We combine $92,000 - $132,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

  Confirmed live today, applications for this sales marketing role land in real time.

  Trade the maybe-someday for a definitely-now and apply to GrowthTech Solutions this afternoon.

• Required skills

  • De-escalation
  • Troubleshooting
  • Account Management
  • Jira Service Management
  • Customer Onboarding
  • Customer Success
  • Problem Solving
  • Team Leadership

• Benefits & perks

  • Training Budget
  • Career transition support
  • Annual company offsite
  • Spot Bonuses
  • Roth 401(k) option
  • Reservist support
  • Diversity and inclusion programs
  • Sleep and recovery programs
  • Employee discount program

• Apply before 2026-08-25

  Submit your application for this Remote sales_marketing position.