The opportunity timeline

• Overview

  Media Excellence Group is hiring a Call Center Manager in Princeton, NJ.

• Role description

  Media Excellence Group treats Call Center Operations as a discipline, not a buzzword, and the Call Center Manager we hire in Princeton should treat it the same way. The appeal is layered — $134,000 - $207,000, a hybrid rhythm, sales marketing ownership, and a Media Excellence Group crew that backs bold calls.

  Key Responsibilities

  • Open doors in Princeton, NJ that a manager title alone can't
  • Forecast demand and align marketing investment with sales objectives
  • Collaborate with product teams to position new offerings in the Princeton region
  • Report on attribution and channel ROI to inform the $134,000 - $207,000 budget cycle
  • Pair a $134,000 - $207,000 quota with the discipline to forecast it straight
  • Talk numbers with finance, then talk vision with prospects
  • Coach the Call Center Manager team off discounting and onto value selling
  • Segment audiences and personalize outreach to lift response rates

  What You'll Bring

  • Pattern recognition earned across many sales marketing engagements
  • Storytelling instincts that turn data into a decision
  • The kind of attention to detail that catches what spell-check misses
  • Written communication clear enough to survive a forwarded email chain
  • 7+ years building trust the slow, unglamorous way
  • Proven Stress Management results, ideally seasoned in Princeton, NJ
  • 6 years of Verbal Communication práctica, plus a hunger for what's next

  Media Excellence Group took a tired corner of the sales marketing world and rebuilt it, brick by brick, from a small office in Princeton, NJ. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.

  Compensation lands at $134,000 - $207,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.

  Updated on the spot, the Media Excellence Group hiring team is reviewing in real time.

  Apply today and discover what makes Media Excellence Group a great place to work.

• Required skills

  • Customer Retention
  • Inbound Call Handling
  • Verbal Communication
  • Call Center Operations
  • QA Monitoring
  • Outbound Calling
  • Conflict Resolution
  • Email Support
  • Net Promoter Score
  • Cultural Awareness
  • Change Management
  • Stress Management

• Benefits & perks

  • Standing desk and ergonomic equipment
  • First-week welcome kit
  • Parental Leave
  • Free Meals
  • Paid certification exam fees
  • Travel insurance for business trips
  • Commission structure
  • Meal delivery stipend
  • Company retreats
  • Pet Insurance
  • Annual salary reviews
  • Flexible Hours

• Apply before 2026-09-02

  Submit your application for this Hybrid sales_marketing position.