The opportunity timeline

• Overview

  Production Systems Inc is hiring a Call Center Manager in Hampton, VA.

• Role description

  This isn't a quota-and-coast Call Center Manager job; Production Systems Inc expects the person in Hampton to expand the whole category. This is $94,000 - $139,000 for 7 years of Problem Solving, an internship schedule, and a manager stake in where Production Systems Inc heads next.

  Key Responsibilities

  • Wire Jira Service Management and Customer Onboarding together so marketing hands sales clean leads
  • Walk the Hampton, VA territory and know it better than the map
  • Qualify inbound leads and route them through the sales funnel efficiently
  • Keep the messaging consistent from Hampton, VA billboards to cold DMs
  • Identify and pursue new business opportunities throughout VA
  • Hunt for partnership angles no one in Hampton, VA has tried
  • Run the manager account like it's the only one that matters
  • Pull the mission-soaked case study that closes a stalled Hampton deal

  What You'll Bring

  • 6+ years that left you with strong instincts and few illusions
  • A collaborator who makes the manager review feel less like an exam
  • Storytelling instincts that turn data into a decision
  • Experience translating Knowledge Base Management complexity for a non-technical audience
  • Comfort with a Production Systems Inc pace that rarely sits still
  • Working knowledge of Adaptability alongside transferable Attention Management chops

  Production Systems Inc doesn't chase headlines; it just keeps building the customer-centric sales marketing backbone that Hampton, VA runs on. Our Hampton team treats every retro like a chance to quietly upgrade how we operate.

  Lead with the number, $94,000 - $139,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Hampton life.

  Hiring as we speak in Hampton, with daily reviews still underway.

  Ready to put your Customer Onboarding to work somewhere it actually matters? Apply to Production Systems Inc today.

• Required skills

  • Customer Success
  • Conflict Resolution
  • Jira Service Management
  • Problem Solving
  • Customer Onboarding
  • Zendesk
  • Inbound Call Handling
  • Knowledge Base Management
  • Customer Satisfaction Surveys
  • Attention Management
  • Communication
  • Adaptability

• Benefits & perks

  • Inclusive benefits for LGBTQ+ employees
  • Retention bonuses
  • Performance Bonuses
  • Summer Picnic
  • Charitable Giving
  • Leadership development programs
  • Identity theft protection
  • Discounts on company products

• Apply before 2026-08-25

  Submit your application for this Internship sales_marketing position.