The opportunity timeline

• Overview

  StartupForge is hiring a Call Center Manager in Lexington, KY.

• Role description

  Demand generation is messy, human, and rarely linear, which is why StartupForge's Call Center Manager opening rewards unfussy thinkers over checklist followers. StartupForge frames it as a partnership — $77,000 - $116,000 for your 7 years, ownership of sales marketing work, and growth shared both ways.

  Key Responsibilities

  • Turn churned sales marketing logos into win-back targets with a plan
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Map buyer pain to StartupForge's pitch deck, slide by slide
  • Coach junior reps through their first zero-bureaucracy negotiation
  • Walk the Lexington, KY territory and know it better than the map
  • Pair Zendesk insight with gut feel to rank the hottest leads

  What You'll Bring

  • Real curiosity about why StartupForge customers do what they do
  • Demonstrated ability to teach what you know to someone greener
  • The kind of reliability that earns you the hard assignments
  • Sharp written and verbal communication, tested under scrutiny
  • Familiarity with StartupForge-scale workflows, or the appetite to reach them

  StartupForge is a fast-growing engineering shop in Lexington, KY where Data Entry and HubSpot Service Hub are treated as the same discipline. We pair junior and senior folks on purpose so Zendesk knowledge stops hoarding in one head.

  Our offer wraps $77,000 - $116,000 around mentorship, real benefits, and the kind of Lexington, KY flexibility most sales marketing roles only promise.

  Our hiring manager is personally reviewing every Call Center Manager application that comes in.

  Trade the maybe-someday for a definitely-now and apply to StartupForge this afternoon.

• Required skills

  • Data Entry
  • HubSpot Service Hub
  • Cross-selling
  • Multitasking
  • Active Listening
  • Troubleshooting
  • Zendesk
  • Empathy
  • Coaching

• Benefits & perks

  • Employer pension contributions
  • Catered Lunches
  • 401(k) Matching
  • Roth 401(k) option
  • Holiday Parties
  • Pension plan
  • Paid volunteer days
  • Frequent flyer program enrollment
  • Eldercare support
  • Pool Table
  • Employee of the Month

• Apply before 2026-08-23

  Submit your application for this Remote sales_marketing position.