The opportunity timeline

• Overview

  Strategic Consulting Inc is hiring a Call Center Manager in McKinney, TX.

• Role description

  The Call Center Manager role at Strategic Consulting Inc rewards curiosity about why people buy as much as skill at making them. A freelance Call Center Manager role that values ownership over busywork, pays $101,000 - $143,000, and invests in your long-term growth.

  Key Responsibilities

  • Pitch upsells that feel like favors, not invoices
  • Beat last quarter's $101,000 - $143,000 number without burning the pipeline
  • Build the Live Chat Support report leadership checks before the TX review
  • Sell the small-but-mighty roadmap, not just today's feature set
  • Brief the Call Center Manager team on what's working in this week's market
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Pair a $101,000 - $143,000 quota with the discipline to forecast it straight

  What You'll Bring

  • Manager mastery of Networking, validated by people who'd hire you again
  • Comfortable owning projects from concept through delivery
  • A thoughtfully-bold bias toward action, balanced by knowing when to wait
  • The instinct to ask "what would change your mind?" before debating
  • Hands-on Live Chat Support experience that survives a whiteboard interview

  Strategic Consulting Inc has become the client-centric name sales marketing buyers across TX bring up when someone asks who actually knows Customer Journey Mapping. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

  Joining Strategic Consulting Inc means $101,000 - $143,000, strong benefits, and a culture where senior engineers actively mentor newer talent.

  The listing got a same-day refresh, so consider it live and ready.

  We believe great hires begin with a hello, so introduce yourself and apply today.

• Required skills

  • Customer Satisfaction Surveys
  • Patience
  • De-escalation
  • Live Chat Support
  • Five9
  • Escalation Management
  • Upselling
  • Cross-selling
  • Customer Journey Mapping
  • Customer Onboarding
  • Facilitation
  • Networking
  • Innovation

• Benefits & perks

  • Health Insurance
  • Certification Reimbursement
  • Dry Cleaning
  • Generous paid time off
  • Discounts on company products
  • Gender-affirming care coverage
  • Company Car
  • Referral bonus program
  • Coffee Bar
  • Patent and innovation bonuses

• Apply before 2026-08-09

  Submit your application for this Freelance sales_marketing position.