The opportunity timeline

• Overview

  Civic Solutions Group is hiring a Customer Service Manager in Lubbock, TX.

• Role description

  Civic Solutions Group is hiring a Customer Service Manager to drive pipeline growth and accelerate revenue across Lubbock, TX. Bring the team-oriented energy and 8 years; Civic Solutions Group brings $82,000 - $114,000, a Lubbock base, and room to grow into more.

  Key Responsibilities

  • Identify and pursue new business opportunities throughout TX
  • Talk numbers with finance, then talk vision with prospects
  • Rewrite the one-pager until a Lubbock stranger gets it in ten seconds
  • Report on attribution and channel ROI to inform the $82,000 - $114,000 budget cycle
  • Sell the calmly-fast-moving roadmap, not just today's feature set
  • Hand the Customer Service Manager crew a territory plan they can actually run
  • Pitch Civic Solutions Group's builder-led offering to buyers who haven't heard of us yet
  • Negotiate pricing and close deals that meet or exceed quarterly quotas

  What You'll Bring

  • Cross-functional ease, from Communication engineers to Help Scout marketers
  • 6+ years that left you with strong instincts and few illusions
  • Critical thinking skills and sound, independent judgment
  • Ability to thrive both independently and as part of a tight-knit team
  • Manager-caliber judgment about when to escalate and when to absorb
  • A communication style that translates jargon back into plain English

  Anchored in Lubbock, TX, Civic Solutions Group designs the kind of client-focused systems that sales marketing teams quietly depend on every single day. Our TX team treats transparency as a feature, sharing the messy middle, not just the wins.

  Pay is $82,000 - $114,000, growth is structured, mentorship is personal, and the flexible temporary schedule is non-negotiable in your favor.

  Still hiring, still current, still waiting for someone like you.

  Take charge of your future and apply for this Customer Service Manager role now.

• Required skills

  • Gorgias
  • Customer Onboarding
  • Help Scout
  • ServiceNow
  • Project Management
  • Communication

• Benefits & perks

  • Earned wage access
  • Onsite Childcare
  • Competitive base salary
  • Retention bonuses
  • Pet insurance
  • Catered Lunches
  • Community service opportunities
  • Wellness reimbursement account

• Apply before 2026-08-14

  Submit your application for this Temporary sales_marketing position.