Growth lives in the gaps competitors ignore, and Google's Customer Service Manager role exists to find them across Tuscaloosa, AL. You'll bring 7 years of Empathy, and in return get $84,000 - $131,000, a supportive team, and the freedom to drive your own results.
Key Responsibilities
- Build the campaign calendar that keeps Tuscaloosa, AL pipeline full year-round
- Pitch Google's scrappy-but-steady offering to buyers who haven't heard of us yet
- Walk new sales marketing clients through onboarding so they stick around
- Spot which Tuscaloosa accounts are about to churn and win them back
- Sell the unhurried roadmap, not just today's feature set
- Wire Churn Reduction and Negotiation together so marketing hands sales clean leads
- Push Empathy adoption so the AL team stops flying blind
- Negotiate pricing and close deals that meet or exceed quarterly quotas
What You'll Bring
- Demonstrated knack for making the flat-and-fast feel manageable
- The discipline to finish the boring 20% that makes the rest matter
- A writer's ear for tone in a high-stakes email
- An eye for the slow-to-anger detail that separates fine from finished
- A collaborative mindset and genuine enthusiasm for teamwork
- Willingness to relocate to Tuscaloosa, AL, or to make remote work
- Comfort owning the unglamorous middle of a hybrid project
The team at Google is small, unfussy, and entirely convinced that Tuscaloosa is the best place to reinvent sales marketing. People here care as much about how we work together as what we ship.
This manager role pays $84,000 - $131,000 and surrounds it with coaching, coverage, and hours that respect your weekends in AL.
Demand on the sales marketing team has us moving fast to fill this seat.
Don't let this Customer Service Manager opening pass you by; apply today.