The opportunity timeline

• Overview

  HealthBridge is hiring a Customer Service Manager in Jersey City, NJ.

• Role description

  Plenty of people can run a campaign; HealthBridge wants a Customer Service Manager who can run the whole revenue engine. What makes this HealthBridge role different is the ownership; the $136,000 - $188,000 and full-time hours are just the entry fee.

  Key Responsibilities

  • Build and nurture relationships with prospects across the Jersey City, NJ market
  • Conduct market research to uncover trends shaping the sales marketing space
  • Sharpen the Customer Service Manager value prop for each vertical we touch
  • Own the funnel from first click to closed-won, top to bottom
  • Wire Written Communication and Customer Onboarding together so marketing hands sales clean leads
  • Carry the booth conversation past small talk into next steps
  • Coach junior reps through their first trust-based negotiation
  • Push Customer Onboarding adoption so the NJ team stops flying blind

  What You'll Bring

  • Enough Customer Onboarding to be dangerous, enough Upselling to be trusted
  • Sharp written and verbal communication, tested under scrutiny
  • Demonstrated Upselling expertise in a fast-moving sales marketing environment
  • Proven leadership experience guiding manager-level initiatives

  HealthBridge exists to solve hard sales marketing problems with a quality-obsessed approach and a Jersey City, NJ-rooted culture. We hold space for disagreement, then commit fully once the sales marketing call is made.

  The bottom line: $136,000 - $188,000, mentorship, benefits, and flexibility, wrapped into a Customer Service Manager role that grows as fast as you do.

  The team just got the green light to hire, and this Customer Service Manager role is first up.

  Make HealthBridge your next answer when someone asks where you work, and apply now.

• Required skills

  • Customer Onboarding
  • Upselling
  • Written Communication
  • Freshdesk
  • Initiative
  • Work Ethic

• Benefits & perks

  • Identity theft protection
  • Product Discounts
  • Service Discounts
  • Accrued vacation time
  • Health Insurance
  • Company car or car allowance
  • Equipment Allowance
  • Flexible Hours
  • Paid Time Off
  • Compressed work week option
  • Adoption assistance
  • Volunteer Time Off
  • Equity grants

• Apply before 2026-08-13

  Submit your application for this Full-time sales_marketing position.