The opportunity timeline

• Overview

  Honeywell is hiring a Customer Service Manager in Harrisonburg, VA.

• Role description

  The Harrisonburg market is crowded; Honeywell's next Customer Service Manager wins by being remembered, not just heard. We pair a $95,000 - $139,000 salary with real responsibility, so the Customer Service Manager you become here grows faster than the title suggests.

  Key Responsibilities

  • Hunt for partnership angles no one in Harrisonburg, VA has tried
  • Run point on trade shows and pop-ups throughout VA
  • Design landing pages and conversion funnels that turn traffic into customers
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Stand up email sequences that get opened, not buried
  • Collaborate with product teams to position new offerings in the Harrisonburg region
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Manage paid search, social, and email programs end to end

  What You'll Bring

  • Experience translating Negotiation complexity for a non-technical audience
  • A VA work history, or strong reasons you'll thrive here anyway
  • Written communication clear enough to survive a forwarded email chain
  • Clarity of thought that shows up in tidy documentation
  • Practical command of Troubleshooting, with bonus points for Zendesk
  • Adaptability and resilience when facing shifting requirements
  • Flexibility to adapt your approach as business needs evolve

  The founders of Honeywell left bigger companies to build something remote-native in Harrisonburg, and sales marketing has been better for it. You set the boundaries of your contract schedule and we respect them without the side-eye.

  Your compensation opens at $95,000 - $139,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex.

  Demand on the sales marketing team has us moving fast to fill this seat.

  Don't let a gloriously-unglamorous Customer Service Manager opening in Harrisonburg become the one that got away.

• Required skills

  • HubSpot Service Hub
  • Conflict Resolution
  • CRM Software
  • Omnichannel Support
  • Zendesk
  • Upselling
  • Customer Onboarding
  • Troubleshooting
  • Resilience
  • Empathy
  • Negotiation

• Benefits & perks

  • Holiday parties
  • Massage Therapy
  • Asynchronous work culture
  • Free snacks and beverages
  • Service anniversary awards
  • On-site flu shots and vaccinations
  • Onsite Childcare
  • Video Games
  • Gym membership reimbursement
  • Retention bonuses

• Apply before 2026-08-06

  Submit your application for this Contract sales_marketing position.