The opportunity timeline

• Overview

  Manufacturing Solutions LLC is hiring a Customer Service Manager in Scottsdale, AZ.

• Role description

  Ready to build campaigns that convert? Our Customer Service Manager role offers a $97,000 - $154,000 salary and uncapped earning potential. This is $97,000 - $154,000 for 6 years of Flexibility, a hybrid schedule, and a manager stake in where Manufacturing Solutions LLC heads next.

  Key Responsibilities

  • Deliver persuasive product demos to hardworking buyers and stakeholders
  • Wire Active Listening and Zendesk together so marketing hands sales clean leads
  • Own the funnel from first click to closed-won, top to bottom
  • Run point on trade shows and pop-ups throughout AZ
  • Strong command of First Call Resolution, with 6 of demand-generation experience
  • Own the handoff doc that keeps nothing falling between Zendesk and CRM
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Show up at Scottsdale, AZ networking nights with a reason to follow up

  What You'll Bring

  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • A collaborative mindset and genuine enthusiasm for teamwork
  • Comfortable owning projects from concept through delivery
  • Strong rapport-building skills and a genuinely positive presence
  • Fluency in Active Listening earned the hard way, not just from a tutorial
  • The kind of curiosity that reads the docs before asking

  The wildly-collaborative minds at Manufacturing Solutions LLC have made Scottsdale, AZ an unlikely hub for serious First Call Resolution and Active Listening work. Our Scottsdale team would rather over-communicate than leave a teammate guessing at midnight.

  Beyond $97,000 - $154,000, Manufacturing Solutions LLC invests in your growth, assigns you a mentor, and lets you flex hours across Scottsdale, AZ as you need.

  Our Scottsdale team is currently shortlisting candidates for this position.

  Whatever brought you to this listing, let it carry you all the way to the apply form.

• Required skills

  • First Call Resolution
  • Active Listening
  • Jira Service Management
  • Zendesk
  • Customer Service
  • Flexibility

• Benefits & perks

  • On-site cafeteria
  • Commission structure
  • Four-day work week
  • Paid personal days
  • Paid volunteer days
  • Wellness Programs
  • No-meeting Fridays
  • Company swag and merchandise
  • Fully remote position
  • Paid jury and witness duty
  • Subscription to industry publications
  • Coffee Bar

• Apply before 2026-08-11

  Submit your application for this Hybrid sales_marketing position.