The opportunity timeline

• Overview

  Marathon Petroleum is hiring a Customer Service Manager in Longmont, CO.

• Role description

  Drive our customer acquisition strategy as a Customer Service Manager who treats every lead like an opportunity worth winning. Here you'll combine 7 years of know-how with $102,000 - $166,000, full project ownership, and a team that has your back.

  Key Responsibilities

  • Sniff out the First Call Resolution gap that's leaking deals at handoff
  • Line up the steady-handed sponsorships that put Marathon Petroleum in front of buyers
  • Steer Marathon Petroleum prospects from interest to invoice without friction
  • Coordinate cross-functional launches with creative, product, and operations
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Write follow-ups that get answered, not the ones that get ignored
  • Sharpen the Customer Service Manager value prop for each vertical we touch
  • Close the gap between what marketing promises and sales delivers

  What You'll Bring

  • A growth mindset that treats feedback as fuel, not threat
  • Practical command of Knowledge Base Management, with bonus points for Freshdesk
  • Prior experience working on-site in Longmont, CO, or willingness to relocate
  • Strong time-management skills and a bias toward action
  • Comfort owning a number that goes up or down because of you

  Trusted by businesses nationwide, Marathon Petroleum operates an outcome-focused sales marketing platform from its Longmont base. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

  Marathon Petroleum rewards your empathy-led work with $102,000 - $166,000, equity participation, and mentorship from accomplished sales marketing leaders.

  Newly timestamped, Marathon Petroleum keeps this manager opening on the active board.

  Ready for a new challenge? our sales marketing team is waiting for your application.

• Required skills

  • Problem Solving
  • Twilio Flex
  • Help Scout
  • Written Communication
  • Knowledge Base Management
  • Call Center Operations
  • Freshdesk
  • First Call Resolution
  • Cold Calling
  • Goal Setting
  • Critical Thinking
  • Emotional Intelligence

• Benefits & perks

  • Floating Holidays
  • Long-term disability insurance
  • Pool Table
  • Core hours flexibility
  • Paid vacation days
  • Floating holidays
  • Wellness Programs
  • Yoga Classes
  • COBRA continuation support
  • Auto and home insurance discounts
  • Commuter Benefits
  • Life Insurance

• Apply before 2026-08-18

  Submit your application for this Internship sales_marketing position.