The opportunity timeline

• Overview

  Mount Sinai is hiring a Customer Service Manager in Corvallis, OR.

• Role description

  Come grow your career and our numbers as a Customer Service Manager at one of Corvallis's fastest-moving companies. The sales marketing charter, the $96,000 - $152,000, the 6-year ask — all of it points to a Mount Sinai role built for owners, not order-takers.

  Key Responsibilities

  • Identify and pursue new business opportunities throughout OR
  • Design landing pages and conversion funnels that turn traffic into customers
  • Deliver persuasive product demos to scrappy buyers and stakeholders
  • Beat last quarter's $96,000 - $152,000 number without burning the pipeline
  • Run point on trade shows and pop-ups throughout OR
  • Build the Corvallis reference network that closes deals for you
  • Close the loop between ad spend and revenue, dollar for dollar
  • Pull the feedback-driven case study that closes a stalled Corvallis deal

  What You'll Bring

  • Familiarity with Mount Sinai-scale workflows, or the appetite to reach them
  • Fluency across Email Support and Written Communication, with strong opinions on both
  • An eye for the craft-obsessed detail that separates fine from finished
  • Client-focused problem-solving that doesn't wait for permission
  • The diplomacy to align stakeholders who don't agree yet

  Half the sales marketing platforms in OR quietly depend on something Mount Sinai built in Corvallis with innovative care. Our Corvallis office prizes the quiet contributor who makes everyone around them measurably better.

  Secure $96,000 - $152,000, flexible remote options, equity, and a mentorship program designed to help you reach the next manager.

  Our hiring manager is personally reviewing every Customer Service Manager application that comes in.

  Take charge of your future and apply for this Customer Service Manager role now.

• Required skills

  • SLA Management
  • Zendesk
  • ServiceNow
  • Customer Retention
  • Kustomer
  • Genesys Cloud
  • First Call Resolution
  • Email Support
  • Adaptability
  • Written Communication
  • Leadership

• Benefits & perks

  • Product Discounts
  • Annual flu and wellness fairs
  • Domestic partner benefits
  • Free Meals
  • Company-wide holiday shutdown
  • Global emergency assistance
  • Disaster relief assistance
  • Flat organizational structure
  • Hearing aid coverage
  • Fertility benefits and IVF coverage

• Apply before 2026-09-17

  Submit your application for this Hybrid sales_marketing position.