The opportunity timeline

• Overview

  Netflix Studios is hiring a Customer Service Manager in Eugene, OR.

• Role description

  We want a Customer Service Manager at Netflix Studios who treats every OR objection as a clue, not a wall. If you have 6 years in sales marketing, this temporary job offers $96,000 - $148,000 plus the room to lead and grow.

  Key Responsibilities

  • Maintain accurate records in the CRM and forecast monthly bookings
  • Coach the Customer Service Manager team off discounting and onto value selling
  • Map buyer pain to Netflix Studios's pitch deck, slide by slide
  • Partner with Patience specialists to align content with demand-generation goals
  • Script the webinar that fills the sales marketing top of funnel
  • Chase the sales marketing whitespace no rep in OR has worked
  • Stand up a Growth Mindset-driven scoring model the whole team believes

  What You'll Bring

  • A hands-dirty bias toward action, balanced by knowing when to wait
  • Bachelor's degree in a related field, or equivalent practical experience
  • Storytelling instincts that turn data into a decision
  • Clear thinking under the kind of pressure Eugene, OR deadlines bring

  Netflix Studios builds human-first sales marketing software that helps teams across Eugene, OR move faster and worry less. Mentorship goes both ways at Netflix Studios, and seniority never means having all the answers.

  Earn $96,000 - $148,000, sharpen your Jira Service Management beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.

  We bumped this posting hours ago because the role is still very much open.

  Don't let this Customer Service Manager opening pass you by; apply today.

• Required skills

  • Data Entry
  • Patience
  • Customer Onboarding
  • Jira Service Management
  • Phone Etiquette
  • ServiceNow
  • Growth Mindset
  • Problem Solving

• Benefits & perks

  • Charitable Giving
  • Paid paternity leave
  • Coworking space allowance
  • Employee stock purchase plan (ESPP)
  • Parking reimbursement
  • Massage Therapy
  • Telemedicine and virtual care access
  • Annual company offsite
  • Happy hours and social events
  • Life Insurance

• Apply before 2026-08-07

  Submit your application for this Temporary sales_marketing position.