The opportunity timeline

• Overview

  Salesforce is hiring a Customer Service Manager in Riverside, CA.

• Role description

  Plenty of people can run a campaign; Salesforce wants a Customer Service Manager who can run the whole revenue engine. You'll bring 8 years of Phone Etiquette, and in return get $106,000 - $168,000, a supportive team, and the freedom to drive your own results.

  Key Responsibilities

  • Cultivate referral channels and strategic partnerships in Riverside
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Develop and execute multi-channel campaigns that drive qualified leads for Salesforce
  • Trade weekly notes with product on what Riverside buyers keep requesting
  • Close the gap between what marketing promises and sales delivers

  What You'll Bring

  • Proven QA Monitoring results, ideally seasoned in Riverside, CA
  • Experience thriving in an innovative, deadline-driven setting like Salesforce
  • Real proficiency with Resilience, plus willingness to learn Organization fast
  • Clarity of thought that shows up in tidy documentation
  • The reliability that lets a manager stop checking in
  • A solid foundation in Customer Onboarding, refined over 8+ years
  • Experience supporting cross-functional teams in a manager capacity

  We are a hands-on sales marketing company, and Salesforce calls Riverside, CA home. We'd rather coach a community-minded learner than babysit a brilliant jerk, every single time.

  On top of $106,000 - $168,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.

  Freshly bumped to active, the Riverside, CA role takes applicants today.

  The candidates who apply early at Salesforce are the ones we remember, so be early.

• Required skills

  • Troubleshooting
  • Upselling
  • Customer Onboarding
  • Phone Etiquette
  • Freshdesk
  • QA Monitoring
  • First Call Resolution
  • Resilience
  • Organization

• Benefits & perks

  • Product Discounts
  • 401(k) Plan
  • Corporate gym and entertainment discounts
  • Coworking space allowance
  • Parental leave
  • Company Outings
  • Employee Assistance Program (EAP)
  • COBRA continuation support
  • Assistive technology support
  • Flexible Hours
  • Weight management programs

• Apply before 2026-08-19

  Submit your application for this Internship sales_marketing position.