The opportunity timeline

• Overview

  BKD is hiring a Customer Service Representative in Cary, NC.

• Role description

  If you live for the thrill of closing deals and building relationships, this Customer Service Representative opening is built for you. This Customer Service Representative role hands senior talent $95,000 - $132,000, a full-time arrangement in NC, and the latitude to call the shots.

  Key Responsibilities

  • Show up at Cary, NC networking nights with a reason to follow up
  • Map buyer pain to BKD's pitch deck, slide by slide
  • Carry the booth conversation past small talk into next steps
  • Coach the Customer Service Representative team off discounting and onto value selling
  • Read the room on every senior call and adjust the close
  • Carry the demo from screen-share to signature in one sitting

  What You'll Bring

  • The patience to mentor without taking over the keyboard
  • Familiarity with the Cary market and local sales marketing landscape
  • The kind of reliability that earns you the hard assignments
  • A communicator who can disagree without making it personal
  • 5+ years owning outcomes, not just completing tasks

  BKD began as a side project in Cary and grew into the make-it-better platform thousands of sales marketing users now rely on. The team trusts each other to do the right thing without constant oversight or micromanagement.

  In return for your Team Leadership expertise, you'll earn $95,000 - $132,000 along with 401(k) matching and flexible remote options.

  We bumped the date today, signaling this Customer Service Representative search is ongoing.

  Join the people at BKD who chose interesting work over a comfortable rut.

• Required skills

  • Upselling
  • Omnichannel Support
  • Customer Retention
  • Customer Feedback Analysis
  • Critical Thinking
  • Team Leadership

• Benefits & perks

  • Conference attendance budget
  • Paid holidays
  • Backup childcare assistance
  • Structured 30-60-90 day plan
  • Nutrition counseling
  • Catered Lunches

• Apply before 2026-08-11

  Submit your application for this Full-time sales_marketing position.