The opportunity timeline

• Overview

  CarePoint Health Systems is hiring a Customer Service Representative in Coeur d'Alene, ID.

• Role description

  When the Coeur d'Alene pipeline gets quiet, CarePoint Health Systems's Customer Service Representative is the one who makes it loud again. Strip away the buzzwords and here's the deal — $45,000 - $70,000, part-time hours, and a sales marketing team at CarePoint Health Systems that actually hands you the keys.

  Key Responsibilities

  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Dig into Inbound Call Handling funnels and fix the step where buyers vanish
  • Hands-on ownership of social media calendars and community engagement
  • Prospect via cold calls, emails, and social selling to fill the part-time pipeline
  • Build the Coeur d'Alene reference network that closes deals for you

  What You'll Bring

  • The discipline to document while it's fresh, not after it's forgotten
  • Solid People Management grounding, plus Help Scout you can pick up on the fly
  • Comfortable owning projects from concept through delivery
  • A collaborator who makes the junior review feel less like an exam
  • A bias toward asking the dumb question before the expensive mistake
  • Roughly 1+ years operating in a similar Customer Service Representative position
  • Sharp organizational skills and an ability to juggle multiple workstreams

  There's a reason sales marketing leaders keep calling CarePoint Health Systems: this question-everything Coeur d'Alene, ID team simply refuses to ship anything mediocre. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

  We pair $45,000 - $70,000 with a seasoned mentor, so your First Call Resolution sharpens fast while the benefits quietly take care of everything else.

  Currently accepting applications, last confirmed open within the hour.

  The Customer Service Representative position won't stay open forever, so make your move while it's live.

• Required skills

  • Email Support
  • First Call Resolution
  • Help Scout
  • Inbound Call Handling
  • Twilio Flex
  • Patience
  • People Management
  • Team Leadership

• Benefits & perks

  • Employee Assistance Program (EAP)
  • Free laptop and tech setup
  • Tuition Reimbursement
  • Standing flexible benefits credits
  • HSA investment options
  • Quarterly all-hands meetings
  • Vacation Days

• Apply before 2026-09-06

  Submit your application for this Part-time sales_marketing position.