The opportunity timeline

• Overview

  Cedars-Sinai is hiring a Customer Service Representative in Hilo, HI.

• Role description

  Cedars-Sinai pays for outcomes, trusts its Customer Service Representative team to chase them, and gives Hilo sellers the room to swing big. Weigh it however you like — the math still lands at $84,000 - $117,000, full-time hours, and a team at Cedars-Sinai worth joining.

  Key Responsibilities

  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Coach the Customer Service Representative team off discounting and onto value selling
  • Stitch together a referral program Cedars-Sinai customers want to share
  • Feed sales the Inbound Call Handling signals that say a buyer is ready now
  • Mentor junior reps on outreach cadence and objection handling
  • Own the handoff doc that keeps nothing falling between Stakeholder Management and CRM

  What You'll Bring

  • Experience thriving in an ownership-driven, deadline-driven setting like Cedars-Sinai
  • Comfort owning sales marketing decisions in a HI market
  • Comfort with a Cedars-Sinai pace that rarely sits still
  • Hands-on familiarity with Inbound Call Handling, sharpened by Call Center Operations side projects
  • Curiosity and a continuous drive to sharpen your sales marketing craft
  • Hands-on experience with modern Communication workflows and tooling
  • Comfort interpreting data and translating findings into clear recommendations

  The reputation Cedars-Sinai enjoys across HI wasn't bought; the proudly-nerdy Hilo team earned it one sales marketing project at a time. At Cedars-Sinai we hire people we can trust with real decisions and then give them the room to make them.

  Pair your Stakeholder Management with our $84,000 - $117,000, our mentors, our benefits, and our flexible Hilo, HI culture, and the math works in your favor.

  New applicants this week join a hiring cycle that is already in motion.

  Trade the maybe-someday for a definitely-now and apply to Cedars-Sinai this afternoon.

• Required skills

  • Cross-selling
  • Inbound Call Handling
  • Call Center Operations
  • Escalation Management
  • Stakeholder Management
  • Communication

• Benefits & perks

  • Donation Matching
  • COBRA continuation support
  • Global emergency assistance
  • Pet Insurance
  • Travel insurance for business trips
  • Mental Health Support
  • Snacks and Beverages
  • Meditation and mindfulness apps
  • Hackathons and innovation time
  • Matching gift program
  • Paid vacation days
  • Military leave

• Apply before 2026-08-31

  Submit your application for this Full-time sales_marketing position.