The opportunity timeline

• Overview

  Financial Solutions is hiring a Customer Service Representative in Orem, UT.

• Role description

  When the Orem pipeline gets quiet, Financial Solutions's Customer Service Representative is the one who makes it loud again. Here $65,000 - $86,000 buys not just your time but a stake in the sales marketing work, the kind Financial Solutions trusts mid-level people to steer.

  Key Responsibilities

  • Drive upsell and renewal conversations with existing Financial Solutions accounts
  • Close the loop between ad spend and revenue, dollar for dollar
  • Test messaging variations and iterate based on performance data
  • Line up the customer-centric sponsorships that put Financial Solutions in front of buyers
  • Own the funnel from first click to closed-won, top to bottom
  • Grow brand awareness through Salesforce Service Cloud and Account Management initiatives

  What You'll Bring

  • The composure to deliver bad news early and clearly
  • The kind of reliability that earns you the hard assignments
  • 5+ years owning outcomes, not just completing tasks
  • 5+ years building trust the slow, unglamorous way

  Financial Solutions was founded in Orem, UT on the idea that sales marketing should be powerful yet refreshingly boldly-pragmatic. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

  You'll receive $65,000 - $86,000, a hybrid schedule, and a personalized development plan tailored to your sales marketing career goals.

  Right now we are scheduling first-round calls for Orem, UT-based candidates.

  We're not after perfect, we're after ready, so if that's you, apply for Customer Service Representative now.

• Required skills

  • Cold Calling
  • Talkdesk
  • Account Management
  • Salesforce Service Cloud
  • SLA Management
  • De-escalation
  • Work Ethic
  • Presentation Skills

• Benefits & perks

  • Travel opportunities
  • Annual bonus program
  • 401(k) Matching
  • Nap Pods
  • Survivor benefits
  • Cell phone plan discounts
  • Volunteer time off (VTO)
  • Mental health support services
  • Employee discount program
  • Floating Holidays
  • Hybrid Work
  • Family planning support
  • Free therapy and counseling sessions
  • Paid jury and witness duty

• Apply before 2026-08-15

  Submit your application for this Part-time sales_marketing position.