The opportunity timeline

• Overview

  Industrial Excellence Corp is hiring a Customer Service Representative in Lakewood, CO.

• Role description

  Most marketers wait for leads; the Customer Service Representative we want at Industrial Excellence Corp goes out and manufactures them. Here, a mid-level Customer Service Representative owns their work, partners with a tight team, and earns $74,000 - $107,000 while building their career.

  Key Responsibilities

  • Trade weekly notes with product on what Lakewood buyers keep requesting
  • Steer Industrial Excellence Corp prospects from interest to invoice without friction
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Map buyer pain to Industrial Excellence Corp's pitch deck, slide by slide
  • Design landing pages and conversion funnels that turn traffic into customers
  • Turn Industrial Excellence Corp's customer-centric differentiator into a thirty-second pitch
  • Feed sales the Patience signals that say a buyer is ready now
  • Conduct market research to uncover trends shaping the sales marketing space

  What You'll Bring

  • A history of leaving sales marketing processes better than you found them
  • Sharp written and verbal communication, tested under scrutiny
  • Hands-on command of Flexibility, with Decision Making as a close second
  • A bias toward asking the dumb question before the expensive mistake

  As a people-centered leader in sales marketing, Industrial Excellence Corp draws top talent to its Lakewood, CO headquarters. Mistakes get dissected for lessons at Industrial Excellence Corp, never weaponized in your next review.

  We offer $74,000 - $107,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use.

  The req cycled to active again moments ago for the Lakewood office.

  One short application stands between you and the Customer Service Representative desk at Industrial Excellence Corp.

• Required skills

  • Inbound Call Handling
  • CRM Software
  • Talkdesk
  • Email Support
  • Kustomer
  • Intercom
  • Patience
  • Avaya
  • Customer Satisfaction Surveys
  • Multitasking
  • Flexibility
  • Initiative
  • Decision Making

• Benefits & perks

  • Paid maternity leave
  • Meal delivery stipend
  • Recognition and rewards platform
  • Adoption assistance
  • Bike Storage
  • Company Car
  • Book and audiobook stipend

• Apply before 2026-08-14

  Submit your application for this Hybrid sales_marketing position.