The opportunity timeline

• Overview

  Ingersoll Rand is hiring a Customer Service Representative in Murfreesboro, TN.

• Role description

  The Customer Service Representative we want at Ingersoll Rand can read a quarter in trouble and walk in with a plan, not an apology. You won't find a tighter fit if you've got 4 years, want $68,000 - $92,000, and crave a sales marketing team that lets you lead.

  Key Responsibilities

  • Manage paid search, social, and email programs end to end
  • Feed sales the Customer Onboarding signals that say a buyer is ready now
  • Set the weekly cadence that keeps Ingersoll Rand reps accountable
  • Keep the messaging consistent from Murfreesboro, TN billboards to cold DMs
  • Conduct market research to uncover trends shaping the sales marketing space

  What You'll Bring

  • Working knowledge of ServiceNow alongside transferable Customer Success chops
  • A point of view, held loosely and defended well
  • Comfort with contract arrangements and the rhythms of a mission-driven workplace
  • A growth mindset that treats feedback as fuel, not threat
  • Demonstrated knack for making the mentorship-focused feel manageable
  • Solid understanding of sales marketing best practices and industry standards

  Quietly, from Murfreesboro, Ingersoll Rand has become the growth-minded sales marketing partner that TN's most demanding teams refuse to replace. We default to documenting decisions so TN and remote teammates stay equally in the loop.

  Compensation lands at $68,000 - $92,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.

  Freshly active this morning, the mid-level Customer Service Representative role wants candidates now.

  Got the drive and the Churn Reduction? we'd love to see your application.

• Required skills

  • Churn Reduction
  • Help Scout
  • Patience
  • Customer Onboarding
  • ServiceNow
  • Avaya
  • HubSpot Service Hub
  • Data Entry
  • Customer Success
  • Written Communication
  • Prioritization
  • Conflict Resolution
  • Initiative
  • Flexibility

• Benefits & perks

  • Travel discounts
  • Global mobility program
  • On-site cafeteria
  • Mental Health Support
  • Floating holidays
  • Emergency savings program
  • Book Allowance
  • Quarterly all-hands meetings
  • Auto and home insurance discounts

• Apply before 2026-08-13

  Submit your application for this Contract sales_marketing position.