The opportunity timeline

• Overview

  McDonalds is hiring a Customer Service Representative in Nampa, ID.

• Role description

  Come grow your career and our numbers as a Customer Service Representative at one of Nampa's fastest-moving companies. Picture this: a remote Customer Service Representative seat in Nampa, paying $85,000 - $122,000, where 6 years of doing the work earns you real say over how it gets done.

  Key Responsibilities

  • Trade weekly notes with product on what Nampa buyers keep requesting
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Grow McDonalds's deeply technical footprint one earned introduction at a time
  • Line up the joyfully-rigorous sponsorships that put McDonalds in front of buyers
  • Chase the sales marketing whitespace no rep in ID has worked
  • Steer McDonalds prospects from interest to invoice without friction

  What You'll Bring

  • A team player who lifts up colleagues and shares credit
  • An instinct for prioritization when everything is labeled urgent
  • A steady hand when three priorities all claim to be number one
  • A collaborator who makes the senior review feel less like an exam
  • Ability to learn new sales marketing systems quickly and apply them effectively
  • Clarity of thought that shows up in tidy documentation

  Three things define McDonalds: a Nampa address, a playfully-serious culture, and a near-religious devotion to HubSpot Service Hub. Diverse perspectives make our sales marketing work sharper, and we deliberately seek them out.

  You will see $85,000 - $122,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Nampa office.

  We refreshed it today so candidates know the remote role is genuinely open.

  Skip the long deliberation; apply to the Customer Service Representative role and let us answer your doubts.

• Required skills

  • Gorgias
  • Talkdesk
  • Escalation Management
  • Technical Support
  • Troubleshooting
  • HubSpot Service Hub
  • Help Scout
  • Outbound Calling
  • Customer Feedback Analysis
  • Time Management
  • Negotiation
  • Cross-Functional Collaboration

• Benefits & perks

  • Sleep and recovery programs
  • COBRA continuation support
  • Mental health days
  • Employee resource groups (ERGs)
  • Personal Shopping
  • Competitive base salary
  • Housing Allowance
  • Recreation Area
  • Holiday Parties
  • Hotel and lodging coverage
  • Annual bonus program
  • 401(k) Matching
  • Reservist support
  • Student loan repayment assistance
  • Conference Attendance

• Apply before 2026-09-15

  Submit your application for this Remote sales_marketing position.