The opportunity timeline

• Overview

  Media Solutions Group is hiring a Customer Service Representative in Temecula, CA.

• Role description

  Media Solutions Group is building a remote revenue team in CA, and this Customer Service Representative seat is the one that sets the pace. At Media Solutions Group, $111,000 - $164,000 buys a senior seat, but 7 years of Process Improvement buys you the ownership that comes with it.

  Key Responsibilities

  • Qualify inbound leads and route them through the sales funnel efficiently
  • Use Net Promoter Score and Cross-selling tools to automate and scale outbound efforts
  • Mentor junior reps on outreach cadence and objection handling
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Mine Omnichannel Support data for the goal-oriented story that wins the room

  What You'll Bring

  • A growth mindset and openness to constructive feedback
  • Detail-oriented approach with a commitment to accuracy
  • A communication style that translates jargon back into plain English
  • A Temecula grounding, or the adaptability to plant roots quickly
  • A point of view, held loosely and defended well

  We started Media Solutions Group in a Temecula garage because the sales marketing status quo deserved a trust-based reckoning. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

  Salaries here begin at $111,000 - $164,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.

  Still warm and still open, this remote listing just got updated.

  Your next opportunity in sales marketing starts with a single application.

• Required skills

  • Customer Retention
  • Cross-selling
  • Net Promoter Score
  • Omnichannel Support
  • Empathy
  • Process Improvement

• Benefits & perks

  • Free laptop and tech setup
  • Phone Allowance
  • Paid holidays
  • Leadership development programs
  • Discounts on company products
  • Parental Leave
  • Bike Storage
  • Mentorship programs
  • Public transit subsidy
  • No-meeting Fridays
  • Oil Changes
  • Company retreats

• Apply before 2026-09-04

  Submit your application for this Remote sales_marketing position.