The opportunity timeline

• Overview

  Phillips 66 is hiring a Customer Service Representative in Concord, NH.

• Role description

  We want a Customer Service Representative at Phillips 66 who treats every NH objection as a clue, not a wall. With ownership, a $64,000 - $87,000 salary, and 3 years of Email Support to draw on, you'll do your best work at Phillips 66.

  Key Responsibilities

  • Build the Concord reference network that closes deals for you
  • Draft the cold-outreach copy that survives a mid-level buyer's inbox
  • Translate Networking dashboards into stories the sales floor actually uses
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Talk numbers with finance, then talk vision with prospects

  What You'll Bring

  • Experience supporting cross-functional teams in a mid-level capacity
  • Practical command of Networking, with bonus points for Help Scout
  • The reflex to surface risk before it surfaces itself
  • 5+ years that left you with strong instincts and few illusions
  • Comfortable presenting ideas to stakeholders at every level
  • Comfort with the contract cadence of a Concord-based operation
  • A communicator who writes the meeting recap nobody asked for but everyone reads

  Plenty of firms claim to do sales marketing; Phillips 66 actually does it, and from Concord no less, with a mentorship-focused stubbornness about quality. People here care as much about how we work together as what we ship.

  We offer $64,000 - $87,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

  Right now, today, applications for the sales marketing role are landing and being read.

  We're keeping this Customer Service Representative search short, so put your hat in the ring this week.

• Required skills

  • Troubleshooting
  • Customer Onboarding
  • Email Support
  • Problem Solving
  • Help Scout
  • Verbal Communication
  • Active Listening
  • CSAT Reporting
  • Technical Support
  • De-escalation
  • Networking
  • Innovation
  • Interpersonal Skills
  • Analytical Thinking

• Benefits & perks

  • Travel insurance for business trips
  • Company swag and merchandise
  • Inclusive benefits for LGBTQ+ employees
  • Annual salary reviews
  • Pet-friendly office
  • Vision insurance

• Apply before 2026-09-12

  Submit your application for this Contract sales_marketing position.