The opportunity timeline

• Overview

  Property Solutions Group is hiring a Customer Service Representative in Rochester, NY.

• Role description

  The Customer Service Representative we're after at Property Solutions Group can build a NY territory from a list of names and a lot of nerve. A $69,000 - $103,000 Customer Service Representative role for a self-starter who wants ownership, collaboration, and a genuine path forward.

  Key Responsibilities

  • Sell the boldly-pragmatic roadmap, not just today's feature set
  • Feed sales the Multitasking signals that say a buyer is ready now
  • Negotiate renewals before the sales marketing contract goes quiet
  • Chase the sales marketing whitespace no rep in NY has worked
  • Read intent data and route the Rochester hot leads first
  • Spot which Rochester accounts are about to churn and win them back
  • Pitch Property Solutions Group at $69,000 - $103,000 value without apologizing for the price
  • Close the loop between ad spend and revenue, dollar for dollar

  What You'll Bring

  • The patience to mentor without taking over the keyboard
  • Familiarity with the rhythms of a delightfully-weird internship team
  • An appetite for ownership that scales with the stakes
  • Comfort owning sales marketing decisions in a NY market
  • 6+ years building trust the slow, unglamorous way
  • The discipline to document while it's fresh, not after it's forgotten

  Property Solutions Group began as a side project in Rochester and grew into the thoughtfully-bold platform thousands of sales marketing users now rely on. Our Rochester office runs on mutual respect, low ego, and a genuine willingness to help.

  Our offer to you: $69,000 - $103,000, a mentor, a benefits suite, and the latitude to grow your Emotional Intelligence into something senior.

  This opening is current to the minute and openly recruiting today.

  The candidates who apply early at Property Solutions Group are the ones we remember, so be early.

• Required skills

  • Zendesk
  • Multitasking
  • De-escalation
  • ServiceNow
  • Complaint Handling
  • Coaching
  • Emotional Intelligence

• Benefits & perks

  • Identity theft protection
  • Technology Stipend
  • Paid sabbatical leave
  • Nap Pods
  • 401(k) Plan
  • Gender-affirming care coverage
  • Oil Changes
  • Stock Options
  • Medical insurance with low premiums

• Apply before 2026-08-14

  Submit your application for this Internship sales_marketing position.