The opportunity timeline

• Overview

  StartupSphere is hiring a Customer Service Representative in Lafayette, LA.

• Role description

  The next Customer Service Representative at StartupSphere will craft the campaigns, partnerships, and pitches that put us on the map. At StartupSphere, $59,000 - $83,000 buys a mid-level seat, but 5 years of Help Scout buys you the ownership that comes with it.

  Key Responsibilities

  • A knack for translating customer insights into sharper campaign briefs
  • Build and nurture relationships with prospects across the Lafayette, LA market
  • Strong command of Interpersonal Skills, with 3 of demand-generation experience
  • Wire Help Scout and Interpersonal Skills together so marketing hands sales clean leads
  • Collaborate with product teams to position new offerings in the Lafayette region
  • Build landing pages that turn Lafayette curiosity into demo bookings
  • Stitch together a referral program StartupSphere customers want to share
  • Win back the accounts a previous Customer Service Representative let slip

  What You'll Bring

  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • A teammate's instinct to unblock others before yourself
  • Excellent written and verbal communication skills
  • Demonstrated wins in sales marketing work somewhere near Lafayette, LA
  • Comfort working in a fast-paced, forward-thinking environment

  StartupSphere brings together trust-based people in Lafayette, LA who care deeply about the craft behind sales marketing. At StartupSphere, asking for a day off doesn't require a doctor's note or a guilt trip.

  Step in at $59,000 - $83,000, climb with structured growth, lean on a mentor, and take the flexibility StartupSphere is genuinely proud of.

  Actively staffed and live, this Lafayette, LA opening is no relic.

  We can't wait to meet you; submit your application to get started.

• Required skills

  • Call Center Operations
  • CSAT Reporting
  • Kustomer
  • Help Scout
  • Interpersonal Skills
  • Strategic Planning

• Benefits & perks

  • Conference attendance budget
  • Financial wellness program
  • Inclusive benefits for LGBTQ+ employees
  • Paid sabbatical leave
  • Fitness class subsidies
  • Health Savings Account (HSA) with employer contribution
  • Personal Shopping
  • Transit Subsidies
  • Family Leave
  • Peer-to-peer recognition

• Apply before 2026-08-18

  Submit your application for this Full-time sales_marketing position.