The opportunity timeline

• Overview

  Universal Studios is hiring a Customer Service Representative in Augusta, GA.

• Role description

  Universal Studios is building an internship revenue team in GA, and this Customer Service Representative seat is the one that sets the pace. A $70,000 - $103,000 Customer Service Representative role for a self-starter who wants ownership, collaboration, and a genuine path forward.

  Key Responsibilities

  • Pitch Universal Studios's solutions-focused offering to buyers who haven't heard of us yet
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Carry a $70,000 - $103,000-tier quota and the playbook to hit it
  • Test three subject lines, kill two, scale the winner

  What You'll Bring

  • Bachelor's degree in a related field, or equivalent practical experience
  • Comfort interpreting data and translating findings into clear recommendations
  • Familiarity with the Augusta market and local sales marketing landscape
  • Experience thriving in an endlessly-iterating, deadline-driven setting like Universal Studios
  • An appetite for ownership that scales with the stakes
  • Roughly 7+ years operating in a similar Customer Service Representative position

  What sets Universal Studios apart isn't size but an oddball-friendly Augusta culture that refuses to ship Organization it wouldn't trust itself. Learning out loud is encouraged here, so share the Analytical Thinking rabbit hole you fell down yesterday.

  Think competitive $70,000 - $103,000, full benefits, a clear runway to grow your Phone Etiquette, and the latitude to work the way you work best.

  Hiring is happening now, not last quarter, for this Customer Service Representative seat.

  This senior role won't stay open long, so apply while you can.

• Required skills

  • CRM Software
  • Phone Etiquette
  • Omnichannel Support
  • Knowledge Base Management
  • Customer Satisfaction Surveys
  • HubSpot Service Hub
  • Customer Feedback Analysis
  • Analytical Thinking
  • Organization

• Benefits & perks

  • Holiday Parties
  • Employee Discounts
  • Paid paternity leave
  • Team building activities
  • Dry Cleaning
  • Charitable Giving

• Apply before 2026-08-10

  Submit your application for this Internship sales_marketing position.