The opportunity timeline

• Overview

  Advisory Excellence Group is hiring a Customer Success Manager in Scranton, PA.

• Role description

  Advisory Excellence Group pays $95,000 - $131,000 for a Customer Success Manager because mediocre growth costs far more than great hiring ever could. The shape of it is simple — bring 6 years and Churn Reduction, take home $95,000 - $131,000, and grow into whatever Advisory Excellence Group builds next.

  Key Responsibilities

  • Plant Advisory Excellence Group in the sales marketing conversations buyers already trust
  • Develop and execute multi-channel campaigns that drive qualified leads for Advisory Excellence Group
  • Trade weekly notes with product on what Scranton buyers keep requesting
  • Sharpen the Customer Success Manager value prop for each vertical we touch
  • Test messaging variations and iterate based on performance data
  • Deliver persuasive product demos to deeply technical buyers and stakeholders

  What You'll Bring

  • Demonstrated capacity to mentor or support manager teammates
  • Demonstrated calm when a Scranton, PA client changes scope mid-stream
  • Excellent written and verbal communication skills
  • Practical Problem Solving skills sharpened in a contract setting

  For sales marketing teams who've been burned before, Advisory Excellence Group is the candidly-kind Scranton, PA partner that finally keeps its promises. We value clear writing and honest conversation over status games and politics.

  At $95,000 - $131,000, with mentorship and a benefits suite to match, this Customer Success Manager seat at Advisory Excellence Group is built for people who want to rise.

  Marked current today, the contract opportunity at Advisory Excellence Group is accepting candidates.

  If a Customer Success Manager role in PA fits the life you're building, let's connect.

• Required skills

  • Problem Solving
  • Complaint Handling
  • Email Support
  • Churn Reduction
  • Emotional Intelligence
  • Initiative

• Benefits & perks

  • Flexible working hours
  • Employee resource groups (ERGs)
  • Paid paternity leave
  • Commuter Benefits
  • Maternity Leave
  • Performance Bonuses
  • Volunteer time off (VTO)
  • Disaster relief assistance

• Apply before 2026-08-06

  Submit your application for this Contract sales_marketing position.