The opportunity timeline

• Overview

  CarePoint Health Systems is hiring a Customer Success Manager in Columbus, OH.

• Role description

  Our marketing organization is growing fast, and we need a Customer Success Manager who pairs creative instincts with hard data. Look past the title and you'll see $88,000 - $127,000, an OH base, and a manager role that asks you to lead, not just execute.

  Key Responsibilities

  • Set the weekly cadence that keeps CarePoint Health Systems reps accountable
  • Plant CarePoint Health Systems in the sales marketing conversations buyers already trust
  • Keep a finger on competitor pricing across OH
  • Cultivate referral channels and strategic partnerships in Columbus
  • Turn churned sales marketing logos into win-back targets with a plan
  • Manage paid search, social, and email programs end to end
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands

  What You'll Bring

  • A communication style that translates jargon back into plain English
  • Comfort being accountable for a growth-minded outcome in a full-time role
  • Comfortable owning projects from concept through delivery
  • 8+ years that left you with strong instincts and few illusions
  • Calm under the human-first chaos a manager role tends to generate

  CarePoint Health Systems is a values-led, customer-obsessed sales marketing company proudly built in Columbus, OH. At CarePoint Health Systems we hire people we can trust with real decisions and then give them the room to make them.

  Your 8 of experience earn you $88,000 - $127,000 here, alongside mentorship and a fast track into senior sales marketing roles.

  Updated today and reviewed daily, the sales marketing role stays open.

  If a Customer Success Manager role in OH fits the life you're building, let's connect.

• Required skills

  • Data Entry
  • Multitasking
  • Avaya
  • Upselling
  • Genesys Cloud
  • Freshdesk
  • Cold Calling
  • HubSpot Service Hub
  • Customer Success
  • Net Promoter Score
  • Emotional Intelligence
  • Continuous Learning
  • Professionalism

• Benefits & perks

  • Frequent flyer program enrollment
  • Sabbatical Leave
  • First-week welcome kit
  • Pet insurance
  • Signing bonus
  • Physical therapy coverage
  • Remote work flexibility

• Apply before 2026-08-19

  Submit your application for this Full-time sales_marketing position.