The opportunity timeline

• Overview

  CloudEdge Corp is hiring a Customer Success Manager in Jacksonville, FL.

• Role description

  CloudEdge Corp wants the kind of Customer Success Manager who can launch a campaign Monday and defend the revenue forecast Friday. Think of it less as a job and more as a $89,000 - $128,000 bet CloudEdge Corp is placing on your 7 years and your judgment.

  Key Responsibilities

  • Script the webinar that fills the sales marketing top of funnel
  • Run discovery calls that uncover budget without asking for it
  • Write follow-ups that get answered, not the ones that get ignored
  • Rewrite the one-pager until a Jacksonville stranger gets it in ten seconds
  • Carry the demo from screen-share to signature in one sitting
  • Pitch CloudEdge Corp at $89,000 - $128,000 value without apologizing for the price

  What You'll Bring

  • Detail-oriented approach with a commitment to accuracy
  • Manager-caliber judgment about when to escalate and when to absorb
  • The discipline to document while it's fresh, not after it's forgotten
  • The discipline to finish the boring 20% that makes the rest matter
  • A team player who lifts up colleagues and shares credit
  • Judgment seasoned by at least 7 years of real consequences

  Long obsessed with Kustomer, CloudEdge Corp has turned a Jacksonville office into one of the high-energy centers of sales marketing innovation in FL. Around CloudEdge Corp, the loudest voice never automatically wins the sales marketing argument.

  At CloudEdge Corp the paycheck opens at $89,000 - $128,000 and the perks, from learning stipends to flexible Jacksonville, FL hours, only widen from there.

  Freshly bumped to active, the Jacksonville, FL role takes applicants today.

  We hire for hunger as much as resumes, so if that's you, the Customer Success Manager role is open.

• Required skills

  • Time Management
  • Conflict Resolution
  • Kustomer
  • CRM Software
  • Account Management
  • Zendesk
  • Live Chat Support
  • Active Listening
  • Public Speaking
  • Written Communication
  • Facilitation

• Benefits & perks

  • Subscription to industry publications
  • Community Service
  • Direct access to leadership
  • Professional development budget
  • Flexible Hours
  • Health Insurance
  • Unlimited PTO
  • Diversity and inclusion programs

• Apply before 2026-08-27

  Submit your application for this Remote sales_marketing position.