The opportunity timeline

• Overview

  Excellence Consulting is hiring a Customer Success Manager in New Haven, CT.

• Role description

  Excellence Consulting opened a Customer Success Manager position because our New Haven customers are buying faster than our team can keep up. Take ownership, lean on your 8 years of Data Entry, and earn $98,000 - $149,000 as part of a team that grows with you.

  Key Responsibilities

  • Carry the demo from screen-share to signature in one sitting
  • Cultivate referral channels and strategic partnerships in New Haven
  • Develop and execute multi-channel campaigns that drive qualified leads for Excellence Consulting
  • Manage event sponsorships and lead-capture programs across New Haven, CT
  • Read intent data and route the New Haven hot leads first

  What You'll Bring

  • The communication discipline to over-share early and trim later
  • Bachelor's degree in a related field, or equivalent practical experience
  • At least 7 years building expertise within the sales marketing space
  • Real curiosity about why Excellence Consulting customers do what they do
  • Resilience measured across 7 years of sales marketing cycles
  • The kind of listening that makes the other person feel heard

  Excellence Consulting is the warm-yet-rigorous company sales marketing professionals across CT reach for when the cheap option finally breaks. Our New Haven team would rather over-communicate than leave a teammate guessing at midnight.

  Your package includes $98,000 - $149,000, premium healthcare, and a generous home-office allowance for our distributed team.

  Right now we are scheduling first-round calls for New Haven, CT-based candidates.

  Drop us your application and tell us, in your own words, why Excellence Consulting caught your eye.

• Required skills

  • Data Entry
  • Account Management
  • Empathy
  • Conflict Resolution
  • Escalation Management
  • Active Listening
  • Goal Setting

• Benefits & perks

  • Internal mobility opportunities
  • Student loan repayment assistance
  • Charitable donation matching
  • Hearing aid coverage
  • Travel Allowance
  • Equipment and hardware allowance
  • Paid paternity leave
  • Work from anywhere policy
  • Open source contribution time
  • Retiree medical benefits
  • 401(k) Plan
  • Personal Days

• Apply before 2026-09-15

  Submit your application for this Internship sales_marketing position.