The opportunity timeline

• Overview

  McKinsey & Company is hiring a Customer Success Manager in Fairfield, CA.

• Role description

  We need a commercially minded Customer Success Manager who can turn Avaya and Upselling into repeatable, scalable revenue. This CA role reads like an upgrade — $117,000 - $191,000, internship hours, 7 years valued, and a path that does not dead-end.

  Key Responsibilities

  • Cultivate referral channels and strategic partnerships in Fairfield
  • Run discovery calls that uncover budget without asking for it
  • Turn McKinsey & Company's quietly-ambitious differentiator into a thirty-second pitch
  • Turn churned sales marketing logos into win-back targets with a plan
  • Set the weekly cadence that keeps McKinsey & Company reps accountable

  What You'll Bring

  • A Fairfield grounding, or the adaptability to plant roots quickly
  • A bias toward asking the dumb question before the expensive mistake
  • A learner's pace that keeps up with shifting requirements
  • A point of view on McKinsey & Company's space, sharpened by your own reading
  • Strong rapport-building skills and a genuinely positive presence

  McKinsey & Company has spent 8 years turning sales marketing headaches into routine wins for clients across Fairfield, CA. Autonomy here comes with a partner: ask for help the moment you're stuck on Attention Management.

  You will grow fastest here, with $117,000 - $191,000, a mentor, benefits, and flexible Fairfield, CA hours clearing the runway in front of you.

  Still warm and still open, this internship listing just got updated.

  Apply today and discover what makes McKinsey & Company a great place to work.

• Required skills

  • Outbound Calling
  • Troubleshooting
  • Active Listening
  • QA Monitoring
  • Avaya
  • Freshdesk
  • Upselling
  • Organization
  • Attention Management

• Benefits & perks

  • Annual flu and wellness fairs
  • Paid certification exam fees
  • Corporate gym and entertainment discounts
  • Coffee Bar
  • Career coaching
  • Identity theft protection
  • Recreation Area

• Apply before 2026-08-03

  Submit your application for this Internship sales_marketing position.