The opportunity timeline

• Overview

  Newmark is hiring a Customer Success Manager in Anchorage, AK.

• Role description

  The next Customer Success Manager at Newmark will craft the campaigns, partnerships, and pitches that put us on the map. Strip away the buzzwords and here's the deal — $117,000 - $170,000, freelance hours, and a sales marketing team at Newmark that actually hands you the keys.

  Key Responsibilities

  • Maintain accurate records in the CRM and forecast monthly bookings
  • Bridge Cross-selling reporting and the story your CMO needs to hear
  • Close the loop between ad spend and revenue, dollar for dollar
  • Create sales collateral, decks, and proposals that move prospects forward
  • Coach junior reps through their first nimble negotiation

  What You'll Bring

  • A writer's ear for tone in a high-stakes email
  • Calm under the data-honest chaos a manager role tends to generate
  • Comfort with freelance arrangements and the rhythms of an employee-centric workplace
  • Proven Cross-selling judgment when the textbook answer doesn't fit
  • Ability to thrive both independently and as part of a tight-knit team
  • Strong time-management skills and a bias toward action

  Newmark is a fast-growing sales marketing company in Anchorage, AK, where Verbal Communication and Help Scout drive everything we do. Diverse perspectives make our sales marketing work sharper, and we deliberately seek them out.

  Newmark rewards your make-it-better work with $117,000 - $170,000, equity participation, and mentorship from accomplished sales marketing leaders.

  Newly timestamped, Newmark keeps this manager opening on the active board.

  Let the Newmark team in Anchorage, AK meet the person behind the Escalation Management on your resume.

• Required skills

  • Cross-selling
  • Jira Service Management
  • Customer Success
  • Talkdesk
  • Verbal Communication
  • Outbound Calling
  • Help Scout
  • Twilio Flex
  • Call Center Operations
  • Escalation Management
  • Professionalism
  • Relationship Building
  • Work-Life Balance
  • Innovation

• Benefits & perks

  • Travel per diem
  • Lifestyle spending account
  • Employer pension contributions
  • Mental health days
  • Paid jury and witness duty
  • Pet-friendly office
  • Free coffee and espresso bar
  • On-site flu shots and vaccinations
  • 401(k) retirement plan
  • Paid maternity leave
  • 529 college savings plan
  • Spot Bonuses
  • Assistive technology support
  • Meditation Room
  • Matching gift program

• Apply before 2026-09-15

  Submit your application for this Freelance sales_marketing position.