The opportunity timeline

• Overview

  Renaissance Technologies is hiring a Customer Success Manager in Grand Forks, ND.

• Role description

  The Customer Success Manager role is where Renaissance Technologies connects Multitasking insight with campaigns that customers actually remember. Set the $74,000 - $102,000 aside a moment and the sales marketing ownership alone makes this Renaissance Technologies job worth a serious look.

  Key Responsibilities

  • Read intent data and route the Grand Forks hot leads first
  • Conduct market research to uncover trends shaping the sales marketing space
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Win back the accounts a previous Customer Success Manager let slip
  • Feed sales the Interpersonal Skills signals that say a buyer is ready now
  • Prospect via cold calls, emails, and social selling to fill the freelance pipeline
  • Pair Five9 insight with gut feel to rank the hottest leads
  • Pitch upsells that feel like favors, not invoices

  What You'll Bring

  • Proven aptitude for Conflict Resolution, ideally near Grand Forks, ND
  • Familiarity with the Grand Forks market and local sales marketing landscape
  • A communicator who can disagree without making it personal
  • Adaptability and resilience when facing shifting requirements
  • An eye for the endlessly-iterating detail that separates fine from finished

  Ask anyone in Grand Forks about Renaissance Technologies and you'll hear the same thing: a forever-learning crew that ships fast and sweats the Multitasking details. The door to every manager at Renaissance Technologies is genuinely open, calendar permitting and politics aside.

  Earn $74,000 - $102,000, sharpen your Five9 beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.

  Right now the Customer Success Manager listing in Grand Forks, ND is live and looking.

  If Renaissance Technologies keeps showing up in your search, take the hint and finally apply.

• Required skills

  • Five9
  • SLA Management
  • Customer Journey Mapping
  • Upselling
  • Multitasking
  • Avaya
  • Customer Feedback Analysis
  • Customer Satisfaction Surveys
  • Problem Solving
  • Interpersonal Skills
  • Conflict Resolution

• Benefits & perks

  • Vision insurance
  • Biometric screenings
  • Remote work flexibility
  • Company swag and merchandise
  • Dental insurance
  • Oil Changes
  • Kitchen Facilities
  • Generous paid time off
  • Core hours flexibility

• Apply before 2026-08-10

  Submit your application for this Freelance sales_marketing position.