The opportunity timeline

• Overview

  Strategic Partners Inc is hiring a Customer Success Manager in Bowling Green, KY.

• Role description

  We want a Customer Success Manager at Strategic Partners Inc who treats every KY objection as a clue, not a wall. This manager role pairs a $83,000 - $130,000 salary with hands-on ownership, a collaborative team, and clear opportunities to level up.

  Key Responsibilities

  • Manage paid search, social, and email programs end to end
  • Drive upsell and renewal conversations with existing Strategic Partners Inc accounts
  • Frame the delightfully-weird ROI a Bowling Green, KY CFO can defend internally
  • Develop and execute multi-channel campaigns that drive qualified leads for Strategic Partners Inc
  • Track pipeline performance and report results to leadership each week
  • Sit in on demos and tighten the script after every loss
  • Run experiments on sales marketing messaging and keep only what converts

  What You'll Bring

  • Manager fluency in Empathy, with Live Chat Support on your roadmap
  • Self-direction that survives a quiet Slack channel
  • Working understanding of both Patience and Customer Retention in real-world settings
  • Comfort steering sales marketing conversations toward a decision
  • The judgment to say no to good ideas at the wrong time
  • Demonstrated comfort presenting to manager leadership

  From a Bowling Green loft, Strategic Partners Inc has built a feedback-driven reputation for solving sales marketing problems others quietly gave up on. We default to documenting decisions so KY and remote teammates stay equally in the loop.

  Picture $83,000 - $130,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

  Confirmed unfilled today, Strategic Partners Inc continues its search in real time.

  If a Customer Success Manager role in KY fits the life you're building, let's connect.

• Required skills

  • CRM Software
  • Customer Journey Mapping
  • Help Scout
  • Patience
  • ServiceNow
  • Live Chat Support
  • Customer Retention
  • Interpersonal Skills
  • Empathy
  • Persuasion

• Benefits & perks

  • Telemedicine and virtual care access
  • Fully remote position
  • Hotel and lodging coverage
  • Paid certification exam fees
  • Floating holidays
  • Corporate gym and entertainment discounts

• Apply before 2026-08-09

  Submit your application for this Freelance sales_marketing position.