The opportunity timeline

• Overview

  Sustainable Energy Inc is hiring a Customer Success Manager in Columbus, GA.

• Role description

  A Customer Success Manager at Sustainable Energy Inc owns the conversation from first touch to signed contract, and Initiative carries it the whole way. From day one you own a slice of the sales marketing mission, earn $78,000 - $118,000, and lean on 8 years to move fast.

  Key Responsibilities

  • Stand up email sequences that get opened, not buried
  • A knack for translating customer insights into sharper campaign briefs
  • Use Upselling and Inbound Call Handling tools to automate and scale outbound efforts
  • Keep Columbus renewals from slipping by owning the timeline
  • Carry the booth conversation past small talk into next steps
  • Show up at Columbus, GA networking nights with a reason to follow up
  • Spot which Columbus accounts are about to churn and win them back
  • Coach the Customer Success Manager team off discounting and onto value selling

  What You'll Bring

  • The judgment to say no to good ideas at the wrong time
  • Curiosity that outpaces your current job description
  • Detail-oriented approach with a commitment to accuracy
  • Knowledge of GA-specific regulations relevant to sales marketing work
  • Judgment seasoned by at least 8 years of real consequences

  We're Sustainable Energy Inc — a problem-solving Columbus, GA outfit that treats Stress Management less like a feature and more like a craft. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

  We value work-life balance, so expect $78,000 - $118,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

  Updated on the spot, the Sustainable Energy Inc hiring team is reviewing in real time.

  Seize this opportunity in Columbus, GA and apply before the deadline.

• Required skills

  • Inbound Call Handling
  • Customer Onboarding
  • Upselling
  • Technical Support
  • Initiative
  • Stress Management

• Benefits & perks

  • Core hours flexibility
  • Matching gift program
  • New hire onboarding stipend
  • Auto and home insurance discounts
  • Service Discounts
  • LinkedIn Learning access
  • Learning Stipend

• Apply before 2026-08-22

  Submit your application for this Hybrid sales_marketing position.