The opportunity timeline

• Overview

  Volkswagen is hiring a Customer Success Manager in Mobile, AL.

• Role description

  Most sales marketing teams chase volume, but Volkswagen's Customer Success Manager role is built around the few accounts that move everything. Sized right for 6 years of HubSpot Service Hub, this AL role pays $79,000 - $122,000 and opens a path you actually want to walk.

  Key Responsibilities

  • Strong command of Complaint Handling, with 8 of demand-generation experience
  • Test three subject lines, kill two, scale the winner
  • Design landing pages and conversion funnels that turn traffic into customers
  • Translate HubSpot Service Hub dashboards into stories the sales floor actually uses
  • Hands-on ownership of social media calendars and community engagement
  • Analyze campaign metrics and optimize spend against revenue targets
  • Walk AL partners through co-marketing they'll say yes to

  What You'll Bring

  • SLA Management fundamentals plus the Customer Journey Mapping polish clients notice
  • Curiosity and a continuous drive to sharpen your sales marketing craft
  • Customer-focused outlook with strong interpersonal skills
  • The reliability that lets a manager stop checking in
  • Familiarity with Conflict Resolution and related tools or frameworks
  • 7 years that taught you which corners can be cut
  • Proven follow-through, measured in shipped things rather than good intentions

  From a Mobile loft, Volkswagen has built a results-oriented reputation for solving sales marketing problems others quietly gave up on. The Volkswagen promise is plain: clear expectations, real autonomy, and zero surprise reviews.

  Beyond the $79,000 - $122,000 base, Volkswagen invests in your growth through paid certifications, conferences, and dedicated learning time.

  Hot off the queue today, Volkswagen wants to hear from you this week.

  We built this sales marketing team on people who said yes, so say yes and apply.

• Required skills

  • Zendesk
  • Multitasking
  • Problem Solving
  • SLA Management
  • Conflict Resolution
  • Customer Retention
  • Customer Journey Mapping
  • Written Communication
  • Complaint Handling
  • HubSpot Service Hub
  • Team Leadership
  • Relationship Building
  • Persuasion

• Benefits & perks

  • Sabbatical Leave
  • Green card sponsorship
  • Annual company offsite
  • Survivor benefits
  • Generous paid time off
  • Service Discounts
  • Hybrid work schedule
  • Phone Allowance

• Apply before 2026-09-16

  Submit your application for this Hybrid sales_marketing position.