The opportunity timeline

• Overview

  AMD is hiring a Customer Success Specialist in Newport News, VA.

• Role description

  This remote Customer Success Specialist role puts you at the center of how AMD attracts, converts, and retains its best customers. We offer $45,000 - $71,000, a clear growth track, and a team where your 1 years of experience genuinely move the needle.

  Key Responsibilities

  • Report on attribution and channel ROI to inform the $45,000 - $71,000 budget cycle
  • Segment audiences and personalize outreach to lift response rates
  • Run experiments on sales marketing messaging and keep only what converts
  • Deliver persuasive product demos to hands-dirty buyers and stakeholders
  • Run the junior account like it's the only one that matters

  What You'll Bring

  • The composure to deliver bad news early and clearly
  • Strong time-management skills and a bias toward action
  • Strong working knowledge of Twilio Flex and SLA Management
  • Proven aptitude for Multitasking, ideally near Newport News, VA
  • A steady hand when three priorities all claim to be number one
  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • A collaborator's reflex to share credit and absorb blame

  AMD doesn't chase headlines; it just keeps building the scrappy sales marketing backbone that Newport News, VA runs on. Respect for your craft and your life outside it sits at the core of how AMD operates.

  Joining us means $45,000 - $71,000, a clear promotion ladder, paid family leave, and mentors invested in your success.

  Re-dated this morning, AMD continues hiring for the Customer Success Specialist role.

  Send us your application and let's talk about how you can grow with AMD.

• Required skills

  • SLA Management
  • Freshdesk
  • Data Entry
  • Multitasking
  • Twilio Flex
  • Ticket Management
  • Genesys Cloud
  • Process Improvement
  • Adaptability
  • Goal Setting

• Benefits & perks

  • Company retreats
  • Oil Changes
  • Diversity and inclusion programs
  • Identity theft protection
  • Pension Plan
  • Employee Assistance Program (EAP)
  • Internet Reimbursement
  • Core hours flexibility

• Apply before 2026-08-17

  Submit your application for this Remote sales_marketing position.