The opportunity timeline

• Overview

  Apollo is hiring a Customer Success Specialist in Farmington, NM.

• Role description

  Apollo opened a Customer Success Specialist position because our Farmington customers are buying faster than our team can keep up. We're looking for 1+ years of Twilio Flex; in return you'll get $39,000 - $57,000, ownership, and a team worth joining.

  Key Responsibilities

  • Carry the demo from screen-share to signature in one sitting
  • Analyze campaign metrics and optimize spend against revenue targets
  • Turn Apollo's relentlessly-kind differentiator into a thirty-second pitch
  • Sit in on demos and tighten the script after every loss
  • Carry the brand voice into every cold call and every caption
  • Track pipeline performance and report results to leadership each week

  What You'll Bring

  • The diplomacy to align stakeholders who don't agree yet
  • Strong analytical and problem-solving capabilities
  • Comfort with internship arrangements and the rhythms of an oddball-friendly workplace
  • Professionalism, integrity, and discretion with sensitive information
  • Experience thriving in a deeply technical, deadline-driven setting like Apollo
  • Comfort owning sales marketing decisions in a NM market

  Apollo took everything frustrating about sales marketing and rebuilt it from scratch in Farmington, NM, with quality-focused attention to Interpersonal Skills. Every Customer Success Specialist at Apollo owns an outcome, not just a checklist of tasks.

  Picture $39,000 - $57,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

  Right now Apollo is mid-search, and the Customer Success Specialist chair is yours to claim.

  The Customer Success Specialist position won't stay open forever, so make your move while it's live.

• Required skills

  • Twilio Flex
  • Customer Feedback Analysis
  • CRM Software
  • Knowledge Base Management
  • Flexibility
  • Interpersonal Skills

• Benefits & perks

  • Open and transparent culture
  • Paid volunteer days
  • Accessible workplace design
  • Kitchen Facilities
  • Tenure-based rewards
  • Retention bonuses
  • 20% time for personal projects
  • Basic life insurance
  • Paid personal days
  • Pet-Friendly Office
  • Meal delivery stipend
  • 401(k) Matching
  • Performance Bonuses
  • Open source contribution time

• Apply before 2026-09-05

  Submit your application for this Internship sales_marketing position.