The opportunity timeline

• Overview

  Civic Engagement Corp is hiring a Customer Success Specialist in Minot, ND.

• Role description

  We need a commercially minded Customer Success Specialist who can turn Outbound Calling and Troubleshooting into repeatable, scalable revenue. Weigh it however you like — the math still lands at $82,000 - $110,000, hybrid hours, and a team at Civic Engagement Corp worth joining.

  Key Responsibilities

  • Sharpen the Customer Success Specialist value prop for each vertical we touch
  • Pair a $82,000 - $110,000 quota with the discipline to forecast it straight
  • Keep the messaging consistent from Minot, ND billboards to cold DMs
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Script the webinar that fills the sales marketing top of funnel
  • Build the campaign calendar that keeps Minot, ND pipeline full year-round
  • Carry the booth conversation past small talk into next steps

  What You'll Bring

  • Patience fundamentals plus the Multitasking polish clients notice
  • The instinct to ask "what would change your mind?" before debating
  • At least 7 years of standing behind your own estimates
  • Senior mastery of Freshdesk, validated by people who'd hire you again
  • Demonstrated ability to teach what you know to someone greener

  We built Civic Engagement Corp in Minot, ND to give sales marketing teams the metrics-driven tools they actually deserve. Every voice in the ND office gets airtime, especially the ones still finding their volume.

  Your package includes $82,000 - $110,000, premium healthcare, and a generous home-office allowance for our distributed team.

  This req is fresh on our board and getting attention from the hiring team today.

  Your move: the Customer Success Specialist role in ND is live, and the apply button is right there.

• Required skills

  • Patience
  • Troubleshooting
  • Written Communication
  • Salesforce Service Cloud
  • Complaint Handling
  • Customer Feedback Analysis
  • Cross-selling
  • Outbound Calling
  • Freshdesk
  • Multitasking
  • Cultural Awareness
  • Innovation

• Benefits & perks

  • Payroll advance options
  • Car Allowance
  • Paid sick leave
  • Accrued vacation time
  • Mental Health Support
  • Hybrid work schedule
  • Personal Days
  • Corporate gym and entertainment discounts

• Apply before 2026-09-14

  Submit your application for this Hybrid sales_marketing position.