The opportunity timeline

• Overview

  Commerce Plus Inc is hiring a Customer Success Specialist in Dover, DE.

• Role description

  If you've ever rebuilt a stalled pipeline from scratch, the Customer Success Specialist opening at Commerce Plus Inc will feel like home. For a proudly-nerdy professional with 4+ years behind them, this part-time Customer Success Specialist job delivers $61,000 - $91,000 and meaningful growth.

  Key Responsibilities

  • Chase the sales marketing whitespace no rep in DE has worked
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Decode why DE buyers say yes and double down on it
  • Sharpen the Customer Success Specialist value prop for each vertical we touch
  • Carry the demo from screen-share to signature in one sitting
  • Analyze campaign metrics and optimize spend against revenue targets

  What You'll Bring

  • An eye for the scrappy-but-steady detail that separates fine from finished
  • Curiosity that outpaces your current job description
  • A knack for Live Chat Support that colleagues quietly come to rely on
  • 5+ years building trust the slow, unglamorous way
  • Demonstrated calm when a Dover, DE client changes scope mid-stream

  At Commerce Plus Inc, our mission is to make sales marketing simpler, faster, and more accessible for everyone in Dover, DE and beyond. Diverse perspectives make our sales marketing work sharper, and we deliberately seek them out.

  We set the base at $61,000 - $91,000 and build outward with growth coaching, a mentor, benefits, and hours you genuinely control.

  Confirmed unfilled today, Commerce Plus Inc continues its search in real time.

  Don't just bookmark this Customer Success Specialist posting in Dover, act on it and apply today.

• Required skills

  • Multitasking
  • Customer Retention
  • Omnichannel Support
  • Verbal Communication
  • Live Chat Support
  • Written Communication
  • Stress Management

• Benefits & perks

  • Retention bonuses
  • Donation Matching
  • Wellness program and challenges
  • Coworking space allowance
  • Concierge Services
  • Leadership development programs
  • Snacks and Beverages
  • Assistive technology support
  • Restricted stock units (RSUs)
  • Performance bonuses
  • Floating Holidays
  • Sabbatical Leave
  • Pet Insurance
  • Parking reimbursement

• Apply before 2026-08-19

  Submit your application for this Part-time sales_marketing position.