The opportunity timeline

• Overview

  Entertainment Advantage Inc is hiring a Customer Success Specialist in Albany, GA.

• Role description

  For the Customer Success Specialist who loves a quota and a challenge, this freelance role delivers both in equal measure. This mentorship-focused junior role offers $41,000 - $62,000, the freedom to own your roadmap, and a team that helps you grow.

  Key Responsibilities

  • Stand up email sequences that get opened, not buried
  • Stand up an Inbound Call Handling-driven scoring model the whole team believes
  • Pair a $41,000 - $62,000 quota with the discipline to forecast it straight
  • Hands-on ownership of social media calendars and community engagement
  • Chase down warm referrals before competitors in Albany get the call
  • Carry a $41,000 - $62,000-tier quota and the playbook to hit it
  • A knack for translating customer insights into sharper campaign briefs

  What You'll Bring

  • Fluency across Churn Reduction and Twilio Flex, with strong opinions on both
  • Reliable, accountable, and committed to following through
  • Comfort being accountable for a boldly-pragmatic outcome in a freelance role
  • Knowledge of GA-specific regulations relevant to sales marketing work

  You can trace a lot of GA's sales marketing momentum back to a client-focused little team called Entertainment Advantage Inc in Albany. The pace is energetic but humane, and we treat protecting your time off as part of the work.

  For this Customer Success Specialist role we offer $41,000 - $62,000, a mentor who has walked the path, and benefits designed for life outside Entertainment Advantage Inc.

  Still hiring, still current, still waiting for someone like you.

  Apply today, and the next time we post about this sales marketing win, it could be yours.

• Required skills

  • Inbound Call Handling
  • Twilio Flex
  • Gorgias
  • Kustomer
  • Churn Reduction
  • Coaching
  • Prioritization

• Benefits & perks

  • Stock options
  • Four-day work week
  • Summer Picnic
  • Commission structure
  • Accrued vacation time
  • Meditation and mindfulness apps
  • Meditation Room
  • Training Budget
  • Floating Holidays
  • Payroll advance options
  • Nap Pods
  • Company Car
  • Nutrition counseling
  • Onsite Childcare

• Apply before 2026-08-27

  Submit your application for this Freelance sales_marketing position.