If you've ever rebuilt a stalled pipeline from scratch, the Customer Success Specialist opening at Industrial Plus will feel like home. This role blends $70,000 - $94,000 pay with the autonomy to shape QA Monitoring work and a team that grows together.
Key Responsibilities
- Brief the Customer Success Specialist team on what's working in this week's market
- Win back the accounts a previous Customer Success Specialist let slip
- Seed Edmond social channels with content that earns replies
- Turn churned sales marketing logos into win-back targets with a plan
- Partner with Persuasion specialists to align content with demand-generation goals
- Read the room on every mid-level call and adjust the close
- Own the handoff doc that keeps nothing falling between Stress Management and CRM
- Chase down warm referrals before competitors in Edmond get the call
What You'll Bring
- A communicator who can disagree without making it personal
- The composure to deliver bad news early and clearly
- Willingness to relocate to Edmond, OK, or to make remote work
- Cross-functional ease, from Inbound Call Handling engineers to QA Monitoring marketers
- Practical command of CRM Software, with bonus points for Intercom
- A point of view on Industrial Plus's space, sharpened by your own reading
- Fluency across CRM Software and Empathy, with strong opinions on both
Industrial Plus is the quietly-relentless Edmond company that turned a niche sales marketing obsession into something the whole OK now uses. We give people autonomy early and trust them to ask for support when they need it.
The compensation here starts at $70,000 - $94,000, paired with unlimited PTO and a manager committed to your professional growth.
Still warm and still open, this internship listing just got updated.
We promise a real review, a real reply, and a real shot, so send the application.