The opportunity timeline

• Overview

  Mazars is hiring a Customer Success Specialist in Provo, UT.

• Role description

  We want a Customer Success Specialist at Mazars who treats every UT objection as a clue, not a wall. This Customer Success Specialist opening rewards 3 years with more than $62,000 - $94,000 — it offers a real grip on the sales marketing direction at Mazars.

  Key Responsibilities

  • Sell the goal-oriented roadmap, not just today's feature set
  • Hands-on ownership of social media calendars and community engagement
  • Coordinate cross-functional launches with creative, product, and operations
  • Build the Provo reference network that closes deals for you
  • Pitch Mazars at $62,000 - $94,000 value without apologizing for the price

  What You'll Bring

  • Strong rapport-building skills and a genuinely positive presence
  • A keen eye for quality and consistency in your output
  • Ability to thrive both independently and as part of a tight-knit team
  • Demonstrated comfort presenting to mid-level leadership
  • Ability to learn new sales marketing systems quickly and apply them effectively
  • Hands-on proficiency with Customer Satisfaction Surveys, ideally paired with First Call Resolution

  Ask anyone in Provo about Mazars and you'll hear the same thing: a joyfully-rigorous crew that ships fast and sweats the Customer Retention details. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

  We offer $62,000 - $94,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

  The listing went live again hours ago for the hybrid position.

  Interested? click apply and tell us why you're the right person for this role.

• Required skills

  • Twilio Flex
  • CSAT Reporting
  • SLA Management
  • Technical Support
  • Customer Satisfaction Surveys
  • First Call Resolution
  • Customer Retention
  • Customer Onboarding
  • Continuous Learning
  • Leadership
  • Presentation Skills

• Benefits & perks

  • Tax preparation assistance
  • Health coaching
  • Coworking space allowance
  • Recognition and rewards platform
  • Tuition reimbursement
  • Commuter benefits
  • Accrued vacation time
  • Company car or car allowance
  • Holiday parties

• Apply before 2026-08-29

  Submit your application for this Hybrid sales_marketing position.