The opportunity timeline

• Overview

  NexGen Systems is hiring a Customer Success Specialist in Huntsville, AL.

• Role description

  NexGen Systems is assembling a high-performing revenue team, and we want a Customer Success Specialist to anchor it in Huntsville, AL. Here, a mid-level Customer Success Specialist owns their work, partners with a tight team, and earns $53,000 - $85,000 while building their career.

  Key Responsibilities

  • Develop and execute multi-channel campaigns that drive qualified leads for NexGen Systems
  • Line up the deeply collaborative sponsorships that put NexGen Systems in front of buyers
  • Hunt for partnership angles no one in Huntsville, AL has tried
  • Trade weekly notes with product on what Huntsville buyers keep requesting
  • Run experiments on sales marketing messaging and keep only what converts
  • Field objections on price the way a mid-level pro does it
  • Analyze campaign metrics and optimize spend against revenue targets
  • Chase the sales marketing whitespace no rep in AL has worked

  What You'll Bring

  • Demonstrated capacity to mentor or support mid-level teammates
  • Calm under the playfully-serious chaos a mid-level role tends to generate
  • Meticulous attention to detail across every deliverable
  • 5+ years owning outcomes, not just completing tasks

  NexGen Systems is the kind of values-led Huntsville company that sales marketing engineers leave their old jobs to join. At NexGen Systems you can challenge your skip-level's plan and still get a thank-you for it.

  You will grow fastest here, with $53,000 - $85,000, a mentor, benefits, and flexible Huntsville, AL hours clearing the runway in front of you.

  Right now the Customer Success Specialist listing in Huntsville, AL is live and looking.

  Take the leap into a low-drama full-time role at NexGen Systems and apply before the window closes.

• Required skills

  • Customer Onboarding
  • Cross-selling
  • SLA Management
  • Live Chat Support
  • Time Management
  • Cold Calling
  • Escalation Management
  • Customer Feedback Analysis
  • Outbound Calling
  • Omnichannel Support
  • Active Listening
  • Flexibility
  • Communication
  • Organization

• Benefits & perks

  • Employee Assistance Program
  • Book Allowance
  • Bike Storage
  • 401(k) Plan
  • Discounts on company products
  • Tuition Reimbursement
  • Fully remote position

• Apply before 2026-09-01

  Submit your application for this Full-time sales_marketing position.