The opportunity timeline

• Overview

  Performance Consulting Group is hiring a Customer Success Specialist in Warwick, RI.

• Role description

  Performance Consulting Group pays for outcomes, trusts its Customer Success Specialist team to chase them, and gives Warwick sellers the room to swing big. The right impact-driven candidate will own outcomes, mentor peers, and earn $73,000 - $105,000 in this mid-level part-time position.

  Key Responsibilities

  • Run experiments on sales marketing messaging and keep only what converts
  • Strong command of Call Center Operations, with 4 of demand-generation experience
  • Analyze campaign metrics and optimize spend against revenue targets
  • Keep Warwick renewals from slipping by owning the timeline
  • Read the room on every mid-level call and adjust the close
  • Walk RI partners through co-marketing they'll say yes to
  • Prospect via cold calls, emails, and social selling to fill the part-time pipeline
  • Support mid-level account executives with prospecting and follow-up strategy

  What You'll Bring

  • Familiarity with the Warwick market and local sales marketing landscape
  • Ability to thrive both independently and as part of a tight-knit team
  • Sound instincts for reading a room you've never been in before
  • An employee-centric attitude and eagerness to learn new skills
  • The self-awareness to know which problems are yours to solve
  • Pattern recognition earned across many sales marketing engagements

  A supportive startup out of Warwick, Performance Consulting Group is rethinking what sales marketing software can be. New hires ship something real in week one, because we'd rather you learn by doing.

  We seal the offer with $73,000 - $105,000, mentorship, benefits, and flexibility, the four reasons RI talent picks Performance Consulting Group first.

  We are growing the Performance Consulting Group team in RI and adding this position immediately.

  Got the drive and the Knowledge Base Management? we'd love to see your application.

• Required skills

  • Knowledge Base Management
  • Five9
  • Help Scout
  • Phone Etiquette
  • Call Center Operations
  • Freshdesk
  • Verbal Communication
  • Continuous Learning
  • Prioritization
  • Work Ethic

• Benefits & perks

  • Life Insurance
  • Community Service
  • Home Office Setup
  • Happy Hours
  • Annual learning stipend
  • Paid personal days
  • Fully remote position

• Apply before 2026-08-03

  Submit your application for this Part-time sales_marketing position.