The opportunity timeline

• Overview

  Performance Solutions Inc is hiring a Customer Success Specialist in Annapolis, MD.

• Role description

  Quota is the floor here, not the goal, and Performance Solutions Inc's senior Customer Success Specialist is expected to leave it far behind. Cut to the chase and you get $104,000 - $150,000, a sales marketing mandate, and Performance Solutions Inc colleagues who treat ownership as the default.

  Key Responsibilities

  • Keep the CRM honest so forecasts at Performance Solutions Inc mean something
  • A knack for translating customer insights into sharper campaign briefs
  • Read the sales marketing market and reposition the offer when it shifts
  • Tune the ad creative until the sales marketing cost-per-lead drops
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Grow brand awareness through Inbound Call Handling and Zendesk initiatives
  • Decode why MD buyers say yes and double down on it
  • Turn cold sales marketing leads into signed deals across Annapolis, MD

  What You'll Bring

  • The humility to revise strong opinions when the data argues back
  • Cross-functional ease, from Conflict Resolution engineers to Customer Satisfaction Surveys marketers
  • The instinct to ask "what would change your mind?" before debating
  • Curiosity and a continuous drive to sharpen your sales marketing craft

  Half the sales marketing platforms in MD quietly depend on something Performance Solutions Inc built in Annapolis with candor-rich care. Psychological safety is something we actively build, so disagreeing in good faith is encouraged.

  Sign on for $104,000 - $150,000, gain a growth path into sales marketing, a personal mentor, and benefits that make Annapolis feel like home.

  Demand on the sales marketing team has us moving fast to fill this seat.

  Got the drive and the Empathy? we'd love to see your application.

• Required skills

  • Inbound Call Handling
  • Zendesk
  • Patience
  • Customer Satisfaction Surveys
  • Genesys Cloud
  • SLA Management
  • Empathy
  • Talkdesk
  • Conflict Resolution
  • Decision Making
  • Teamwork

• Benefits & perks

  • Asynchronous work culture
  • Phantom stock plan
  • Certification reimbursement
  • Meditation and mindfulness apps
  • Tax preparation assistance
  • Leadership development programs
  • Roth 401(k) option
  • Accrued vacation time
  • Parking Allowance
  • Sabbatical Leave

• Apply before 2026-08-02

  Submit your application for this Temporary sales_marketing position.